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- Tasks: Support healthcare professionals with accreditation queries and manage administrative tasks.
- Company: Join a leading not-for-profit organisation in healthcare innovation.
- Benefits: Earn £15-£15.50 per hour, with potential for permanent role at £25,958.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Enjoy hybrid working in a dynamic team environment.
Job Description
Programme Administrator- Accreditation Unit   \\n \\nOur client is seeking an individual with exceptional Administrator/Coordinator \\nWe are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator whilst the client recruits perm;\\nRegents Park- Hybrid working. £15-15.50 an hour \\nPerm £25,958 \\n\\nPrevious experience within a similar and fast paced administrative position would be essential.\\n\\nThis role is a temp -Perm \\n  \\nWho will you be working for?\\n\\nOur client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK.\\nThis role is based in their London Office; Regents Park \\n  \\nWhat will you be doing? \\n \\nAssist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/ accreditation. \\nOrganise accreditation assessments and process applications and results.
\\nUpdate other team members on the progress of assessments during weekly meetings and escalate queries appropriately. \\nAssist team with administrative duties relating to quality improvement projects. \\nBeing the first point of contact for external queries by telephone and email and providing an excellent level of customer service.
\\nRunning a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, assisting users to navigate various web tools, resetting passwords and/or setting up new users. \\nContribute to writing website copy, guidance materials and blogs.
\\nMinute taking at governance meetings. \\nProactively work with clinical leads in reviewing and closing actions after each governance meeting. You will need:Â \\nEssential\\n \\nCustomer service experience.
\\nExperience in handling customer queries, both written and verbal. \\nExperience of assisting with the planning and coordination of effective meetings and events. \\nExperience of working on committee-style meetings including writing high quality minutes of meetings.
\\nDemonstrable experience of engaging and communicating with stakeholders effectively. \\nExperience in analysing data to produce reports using Microsoft Office \\nExperience of working on multiple projects or workstreams at one time. Â Â \\nDesirable\\n \\nExperience of administration in a healthcare or related context.
\\nExperience in digital communication and working with social media
Programme Administrator employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Programme Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about your customer service experience and how you’ve handled queries in the past. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Check out our website for the latest job postings! We regularly update our listings, so make sure you’re applying through us to get the best chance at landing that Programme Administrator gig.
We think you need these skills to ace Programme Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Administrator role. Highlight your relevant experience in administrative positions and customer service, as these are key for us. Use specific examples that showcase your skills in handling queries and coordinating meetings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the organisation. Mention how your background aligns with the responsibilities listed in the job description, especially your experience with accreditation processes and stakeholder communication.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your written communication skills in your application. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Programme Administrator in an accreditation unit. Familiarise yourself with the key responsibilities mentioned in the job description, like assisting clinicians and managing accreditation assessments. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since customer service experience is essential for this role, prepare examples from your past jobs where you handled queries effectively. Think about times when you went above and beyond to help someone, as this will demonstrate your commitment to providing excellent service.
✨Be Ready to Discuss Your Organisational Skills
This position requires juggling multiple projects and coordinating meetings. Come prepared with specific examples of how you've successfully managed similar tasks in the past. Highlight any tools or methods you used to stay organised and ensure everything ran smoothly.
✨Engage with the Interviewers
During the interview, don’t just wait for questions—engage with the interviewers! Ask them about their experiences in the organisation and how they see the role evolving. This shows your enthusiasm and helps you build rapport, making you a memorable candidate.
