Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support healthcare professionals with accreditation queries and organise assessments.
- Company: Innovative not-for-profit organisation leading in healthcare best practices.
- Benefits: Competitive pay, hybrid working, and opportunities for permanent placement.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Dynamic role with potential for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Our client is seeking an individual with exceptional Administrator/Coordinator skills to join their team as a Temp Accreditation Unit Administrator on a Temp-Perm basis in Regents Park with hybrid working.
Previous experience within a similar and fast-paced administrative position is essential. This role is based in their London Office.
What will you be doing?
- Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/accreditation.
- Organise accreditation assessments and process applications and results.
- Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
- Assist the team with administrative duties relating to quality improvement projects.
- Be the first point of contact for external queries by telephone and email, providing an excellent level of customer service.
- Run a helpdesk service which responds to queries within agreed timescales, including providing guidance, assisting users to navigate various web tools, resetting passwords, and/or setting up new users.
- Contribute to writing website copy, guidance materials, and blogs.
- Minute taking at governance meetings.
- Proactively work with clinical leads in reviewing and closing actions after each governance meeting.
You will need:
- Essential customer service experience.
- Experience in handling customer queries, both written and verbal.
- Experience of assisting with the planning and coordination of effective meetings and events.
- Experience of working on committee-style meetings including writing high-quality minutes of meetings.
- Demonstrable experience of engaging and communicating with stakeholders effectively.
- Experience in analysing data to produce reports using Microsoft Office.
- Experience of working on multiple projects or workstreams at one time.
Desirable:
- Experience of administration in a healthcare or related context.
- Experience in digital communication and working with social media.
Programme Admin in London employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Admin in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Programme Admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your past experiences align with the responsibilities of the Programme Administrator position, especially around customer service and project coordination.
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Office or any relevant software, be ready to discuss specific examples of how you've used these tools to improve efficiency or solve problems in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Programme Admin in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Administrator role. Highlight your previous experience in fast-paced administrative positions and any relevant customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don’t forget to mention your experience with accreditation processes or similar tasks.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your written and verbal skills. Whether it's through your CV, cover letter, or any additional documents, we want to see how effectively you can engage with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Before the interview, make sure you understand the role of a Programme Administrator in an accreditation unit. Familiarise yourself with the key responsibilities mentioned in the job description, like assisting clinicians and managing queries. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since customer service experience is essential for this role, prepare examples from your past where you've successfully handled customer queries or provided excellent service. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your capability in a fast-paced environment.
✨Be Ready to Discuss Teamwork
This position involves working closely with team members and stakeholders, so be prepared to talk about your experience in collaborative settings. Share instances where you contributed to meetings, took minutes, or worked on projects with others. Highlighting your ability to communicate effectively will set you apart.
✨Bring Your Organisational A-Game
As a Programme Administrator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage deadlines. You could mention tools or methods you use to stay organised, as well as any experience you have with planning and coordinating events or meetings.
