At a Glance
- Tasks: Support apprentices by checking progress and documenting meetings, all while working from home.
- Company: Join a dynamic team in London focused on empowering learners.
- Benefits: Competitive pay, flexible remote work, and valuable training provided.
- Other info: Great opportunity for career growth in the education sector.
- Why this job: Make a real difference in apprentices' lives while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
Apprenticeship Advisor/Administrator needed in London. Work from home. Competitive pay. 3 week role, ENH DBS needed. ASAP start.
The main part of this role involves making calls to learners to check on their progress and writing up summary notes of these meetings. You will be trained on the structure of the calls. Ideally, some experience in this field would be great, failing that some experience with apprenticeships or education.
Other key responsibilities:
- Arranging, preparing for, undertaking and documenting progress reviews – the majority of these will be via Teams.
- Ensuring learner records are kept up to date.
- Supporting and advising the apprentices and their line managers to ensure that they fully complete the requirements of the scheme.
- Providing regular communication to learners regarding their programme of study.
- Working with learning support and safeguarding teams to signpost learners where required.
- Ensuring key programme information is provided to learners.
- Helping ensure target retention and completion rates for apprenticeships are met.
- Assisting with apprenticeship administration and queries.
- Helping ensure all internal and external quality assurance requirements and documentation requirements are met within defined timescales.
- Act as a point of contact for all programme queries from students, offering excellent customer service and issue resolution.
- Work with appropriate stakeholders to support the successful onboarding of new students.
- Interviewing learners and line managers as part of the onboarding process.
- Ensure key information is sent to students as part of their enrolment to their educational programme.
- Ensure apprenticeship students have access to a learning plan at the start of their programme.
- Other ad hoc tasks as required.
Skills, experience & qualifications required - Essential:
- Excellent communication and interpersonal skills, both written and verbal.
- Proactive, resilient and ready to take on any task.
- Customer-focused; driven to ensure learner satisfaction.
- Lateral thinker with a logical approach to tasks and problems.
- Self-motivated with a “can do” attitude.
- Excellent organisational skills to meet deadlines.
- Able to prioritise effectively and juggle several tasks at the same time.
- Work well within a team to solve problems collectively, making suggestions and using other people’s ideas and advice.
- Have a strong desire and capability to learn new skills and new technologies.
- Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access.
- Experience of working in an office environment with several work-based deadlines.
Apprenticeship Advisor/Administrator- London x6 employer: Gordon Yates Recruitment Consultancy
As an Apprenticeship Advisor/Administrator in London, you will join a dynamic and supportive team that prioritises employee growth and development. With a competitive pay structure and the flexibility of working from home, our company fosters a collaborative work culture where your contributions directly impact learners' success. We are committed to providing comprehensive training and resources, ensuring you thrive in your role while making a meaningful difference in the education sector.
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship Advisor/Administrator- London x6
✨Tip Number 1
Get your networking game on! Reach out to people in the education and apprenticeship sectors. Use LinkedIn to connect with professionals and join relevant groups. You never know who might have a lead on that perfect Apprenticeship Advisor role!
✨Tip Number 2
Practice makes perfect! Before you jump on those calls with learners, do some mock calls with friends or family. This will help you get comfortable with the structure and flow of the conversations, making you sound more confident when it counts.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up on them. A simple email or message can show your enthusiasm and keep you on their radar. Plus, it helps you manage your time better while juggling multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Apprenticeship Advisor/Administrator- London x6
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Apprenticeship Advisor/Administrator role. Highlight any relevant experience you have in education or apprenticeships, and don’t forget to mention your excellent communication skills!
Show Off Your Skills:We want to see your organisational skills shine! In your application, give examples of how you've managed multiple tasks or deadlines in the past. This will show us that you're ready to juggle the responsibilities of this role.
Be Personable:Since this role involves a lot of communication with learners, let your personality come through in your writing. Use a friendly tone and demonstrate your customer-focused attitude to show us you’re the right fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprenticeship Advisor/Administrator. Familiarise yourself with the key tasks like making calls to learners and documenting progress reviews. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved issues or provided exceptional customer service. Practising these scenarios will help you articulate your experience during the interview.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks, so be ready to discuss how you prioritise and manage your workload. Share specific examples of how you've kept records up to date or met deadlines in past positions. This will highlight your ability to stay organised and efficient.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, especially when working with learning support and safeguarding teams. Prepare to talk about your experiences working in a team environment, how you contribute ideas, and how you handle differing opinions. This will show that you're a team player who can work well with others.
