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- Tasks: Support healthcare professionals with accreditation queries and manage administrative tasks.
- Company: Join a leading not-for-profit organisation in healthcare innovation.
- Benefits: Competitive pay, hybrid working, and opportunities for career growth.
- Why this job: Make a difference in healthcare while developing your admin skills.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Dynamic role with a focus on teamwork and professional development.
The predicted salary is between 20000 - 30000 £ per year.
Our client is seeking an individual with exceptional Administrator/Coordinator skills to join their team as an Accreditation Unit Administrator on a Temp-Perm basis in Regents Park with hybrid working. The role offers £15.50 an hour, with a permanent salary of £25,958, starting immediately.
Previous experience within a similar and fast-paced administrative position is essential. Our client is a London & Liverpool based not-for-profit membership organisation for healthcare professionals, known for being innovative and leaders in best practice within the sector. This role is based in their London Office in Regents Park.
What will you be doing?
- Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/accreditation.
- Organise accreditation assessments and process applications and results.
- Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
- Assist the team with administrative duties relating to quality improvement projects.
- Be the first point of contact for external queries by telephone and email, providing an excellent level of customer service.
- Run a helpdesk service that responds to queries within agreed timescales, which may include providing guidance, assisting users to navigate various web tools, resetting passwords, and/or setting up new users.
- Contribute to writing website copy, guidance materials, and blogs.
- Take minutes at governance meetings.
- Proactively work with clinical leads in reviewing and closing actions after each governance meeting.
You will need:
- Essential customer service experience.
- Experience in handling customer queries, both written and verbal.
- Experience of assisting with the planning and coordination of effective meetings and events.
- Experience of working on committee-style meetings, including writing high-quality minutes of meetings.
- Demonstrable experience of engaging and communicating with stakeholders effectively.
- Experience in analysing data to produce reports using Microsoft Office.
- Experience of working on multiple projects or workstreams at one time.
Desirable:
- Experience of administration in a healthcare or related context.
- Experience in digital communication and working with social media.
Admin Co-ordinator in London employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for an Admin Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your customer service experience can shine through, especially when discussing handling queries and coordinating meetings.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like reports or minutes from meetings, to demonstrate your experience. This will help you stand out as someone who’s not just talk but has the proof to back it up.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Admin Co-ordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Co-ordinator role. Highlight your previous experience in fast-paced administrative positions and any relevant customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Accreditation Unit. Share specific examples of how you've handled customer queries or coordinated meetings in the past. Let us know what excites you about this role!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your written and verbal skills. Whether it's through your CV, cover letter, or any additional materials, we want to see how effectively you can engage with stakeholders and provide excellent customer service.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin Co-ordinator in the Accreditation Unit. Familiarise yourself with the organisation's mission and values, especially their focus on healthcare professionals. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer service experience is essential for this role, prepare examples from your past work where you've successfully handled queries or provided excellent service. Be ready to discuss how you can contribute to maintaining high standards of customer support in this position.
✨Be Organised and Proactive
Highlight your ability to manage multiple projects and tasks simultaneously. Share specific instances where you've coordinated meetings or events effectively. This will demonstrate your organisational skills and your proactive approach to problem-solving, which are crucial for this role.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly and concisely. Prepare to discuss how you've engaged with stakeholders in the past and how you would handle external queries. This will show that you can be the first point of contact and represent the organisation well.
