At a Glance
- Tasks: Manage live examinations and support candidates with queries and requests.
- Company: Established non-profit healthcare organisation focused on legislative changes.
- Benefits: Competitive salary of £35,000, flexible hours, and valuable experience.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a vital role in education and make a difference in candidates' lives.
- Qualifications: A-level education, strong customer service skills, and administrative experience.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for an Exams Administrator to start immediately on a temporary basis for 6 months. Salary is £35,000/£22 an hour.
WHO WILL YOU BE WORKING FOR?
Our client is an established non-profit healthcare organisation dealing with changes in legislations.
WHAT WILL YOU BE DOING?
- The role holder plays an active role in the delivery of live examinations and will interact with a number of external stakeholders such as trainees, role-players, examiners, and consultants.
- Act as the principal conduit for all routine enquiries, requests, and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely, and in accordance with the college's Examination Regulations and other associated policies.
- Create, develop, and maintain a comprehensive collection of routine responses to commonly asked queries.
- Receive and distribute all incoming post and general email communications, compiling, maintaining, and filing accessible records in electronic and paper formats.
- Maintain supplies of stationery and other materials as required, and liaise as necessary with suppliers of goods and services.
- Keep accurate records of withdrawn applications and requests for changes to appointments, liaising with managers and editing data in the college's databases as necessary.
- Ensure that all examination fees are paid, recorded, and processed, which will involve processing both online and credit card payments and editing data in the college's databases as necessary.
ABOUT YOU
- Educated to A-level or an equivalent.
- Experience: We are looking for someone with excellent customer service skills, a meticulous eye for detail, and proven administrative experience preferably in examinations, events management, or an equivalent field.
- Knowledge / Skills / Attributes: Ability to communicate effectively, excellent written and oral communication skills.
- Experience using MS SharePoint and Teams Site.
- Good IT skills, inclusive of Microsoft Outlook, Word, PowerPoint, and Excel.
Examinations Administrator employer: Gordon Yates Recruitment Consultancy
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Contact Details:
Gordon Yates Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Examinations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector or those who have worked as Examinations Administrators. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to examinations and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed records or handled enquiries in previous roles. This will demonstrate your attention to detail, which is crucial for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Examinations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administration and customer service. We want to see how your skills match the role of an Exams Administrator, so don’t be shy about showcasing your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with exams or events management and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be interacting with various stakeholders, it's crucial to demonstrate your excellent written communication skills. Make sure your application is clear, concise, and free of errors. We love a well-organised application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Make sure you understand the role of an Examinations Administrator inside out. Familiarise yourself with the college's Examination Regulations and any relevant policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves interacting with various stakeholders, be prepared to discuss your customer service experience. Think of specific examples where you've handled enquiries or complaints effectively. This will demonstrate your ability to communicate clearly and maintain professionalism under pressure.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Microsoft SharePoint, Teams, and the Office suite. Be ready to talk about how you've used these tools in previous roles. If you can share a story about how you improved a process using technology, even better!
✨Attention to Detail is Key
This role requires a meticulous eye for detail, so be prepared to showcase your organisational skills. Bring examples of how you've maintained accurate records or managed data in the past. Highlighting your ability to keep things tidy and error-free will set you apart from other candidates.
