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- Tasks: Assist customers and resolve issues while maintaining strong relationships.
- Company: Join a supportive team in Reading for a short-term role.
- Benefits: Earn £14 per hour with potential for longer employment.
- Why this job: Gain valuable experience in customer service and enhance your communication skills.
- Qualifications: Strong organisational skills and basic IT proficiency required.
- Other info: Perfect for students seeking flexible work during the week.
Customer Service Advisor needed in Reading for 3 weeks sickness cover, possibly longer. Mon-Fri 8.30-5. Basic DBS needed. This role pays £14 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self-disciplined with the ability to prioritise under pressure Ability to work within a team environment as well as independently Great time management skills Ability to build and maintain strong stakeholder relationships Excellent oral and/or written communication skills, giving the post-holder the ability to deal confidentially with a range of people at all levels Experience working with IT systems and able to troubleshoot basic IT issues Competence in using standard IT programmes, e.g. Microsoft Word, Excel, and PowerPoint
Customer Service Advisor- Reading employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Reading
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. Focus on how your skills match the job description, especially your ability to handle customer issues and work under pressure.
✨Tip Number 3
When you get the chance, ask insightful questions during the interview. This shows you're engaged and helps you understand if the role is right for you. Think about what it’s like to work in a team there!
✨Tip Number 4
After the interview, don’t forget to send a thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we recommend applying through our website for a smoother process!
We think you need these skills to ace Customer Service Advisor- Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Customer Service Advisor role. We want to see how you take ownership of issues and manage your time effectively, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your excellent communication skills and explain why you're the perfect fit for our team. Remember, we love a bit of personality!
Showcase Your IT Skills: Since the role involves working with IT systems, mention any relevant experience you have with Microsoft Word, Excel, or troubleshooting basic IT issues. We want to know you can handle tech challenges with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities and skills mentioned in the job description, like taking ownership of issues and managing time effectively. This will help you demonstrate your suitability for the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that highlight your ability to communicate effectively. Think of situations where you've successfully dealt with customers or resolved conflicts, and be ready to share these during the interview.
✨Demonstrate Your IT Savvy
As the job requires competence in standard IT programmes, brush up on your skills with Microsoft Word, Excel, and PowerPoint. Be prepared to discuss any experience you have with troubleshooting basic IT issues, as this will show your technical capability and readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. This could be about team dynamics, company culture, or how they measure success in the Customer Service Advisor role. It shows you're genuinely interested and engaged, which can set you apart from other candidates.