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- Tasks: Support healthcare professionals with accreditation queries and organise assessments.
- Company: Innovative not-for-profit organisation leading in healthcare best practices.
- Benefits: Competitive pay, hybrid working, and opportunities for career growth.
- Why this job: Join a dynamic team making a real difference in healthcare accreditation.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Fast-paced environment with the chance to work on multiple projects.
The predicted salary is between 20 - 25 £ per hour.
Our client is seeking an individual with exceptional Administrator/Coordinator skills to join their team as an Accreditation Unit Administrator on a Temp-Perm basis in Regents Park with hybrid working. The role offers £15.50 an hour, with a permanent salary of £25,958, starting immediately.
Previous experience within a similar and fast-paced administrative position is essential. Our client is a London & Liverpool based not-for-profit membership organisation for healthcare professionals, known for being innovative and leaders in best practice within the sector. This role is based in their London Office in Regents Park.
What will you be doing?
- Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/accreditation.
- Organise accreditation assessments and process applications and results.
- Update other team members on the progress of assessments during weekly meetings and elevate queries appropriately.
- Assist the team with administrative duties relating to quality improvement projects.
- Be the first point of contact for external queries by telephone and email, providing an excellent level of customer service.
- Run a helpdesk service that responds to queries within agreed timescales, which may include providing guidance, assisting users to navigate various web tools, resetting passwords, and/or setting up new users.
- Contribute to writing website copy, guidance materials, and blogs.
- Take minutes at governance meetings.
- Proactively work with clinical leads in reviewing and closing actions after each governance meeting.
You will need:
Essential:
- Customer service experience.
- Experience in handling customer queries, both written and verbal.
- Experience of assisting with the planning and coordination of effective meetings and events.
- Experience of working on committee-style meetings, including writing high-quality minutes of meetings.
- Demonstrable experience of engaging and communicating with stakeholders effectively.
- Experience in analysing data to produce reports using Microsoft Office.
- Experience of working on multiple projects or workstreams at one time.
Desirable:
- Experience of administration in a healthcare or related context.
- Experience in digital communication and working with social media.
Admin Co-ordinator in City of London employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Co-ordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for an Admin Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative tasks. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the position can leave a lasting impression. It shows you're enthusiastic and professional, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website for the best chance of landing that Admin Co-ordinator gig! We make it easy for you to showcase your skills and experience directly to employers. Plus, you’ll be part of a community that values innovation and best practices in healthcare.
We think you need these skills to ace Admin Co-ordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Co-ordinator role. Highlight your previous experience in fast-paced administrative positions and any customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your experience with handling customer queries and coordinating meetings.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your written communication skills in your application. Whether it's through your CV or cover letter, we want to see clear, concise, and professional writing that reflects your ability to engage with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in handling customer queries and coordinating meetings. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your skills align with their needs.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the accreditation process, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture is a good fit for you.
✨Be Personable and Professional
As the first point of contact for external queries, it's crucial to demonstrate excellent communication skills. Be friendly and approachable during the interview, while maintaining professionalism. This balance will reflect well on your ability to provide top-notch customer service in the role.
