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- Tasks: Support healthcare professionals with accreditation queries and manage administrative tasks.
- Company: Innovative not-for-profit organisation leading in healthcare best practices.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Why this job: Make a difference in healthcare while developing your admin skills in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Join a supportive team with a focus on quality improvement and career advancement.
Our client is seeking an individual with exceptional Administrator/Coordinator skills to join their team as an Accreditation Unit Administrator on a Temp-Perm basis in Regents Park with hybrid working. The role offers £15.50 an hour, with a permanent salary of £25,958, starting immediately.
Who will you be working for?
Our client is a London & Liverpool based not-for-profit membership organisation for healthcare professionals; they are innovative and leaders in the sector's best practice. They have several locations throughout the UK. This role is based in their London Office in Regents Park.
What will you be doing?
- Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/accreditation.
- Organise accreditation assessments and process applications and results.
- Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
- Assist the team with administrative duties relating to quality improvement projects.
- Be the first point of contact for external queries by telephone and email, providing an excellent level of customer service.
- Run a helpdesk service which responds to queries within agreed timescales, including providing guidance, assisting users to navigate various web tools, resetting passwords, and/or setting up new users.
- Contribute to writing website copy, guidance materials, and blogs.
- Take minutes at governance meetings.
- Proactively work with clinical leads in reviewing and closing actions after each governance meeting.
You will need:
Essential- Customer service experience.
- Experience in handling customer queries, both written and verbal.
- Experience of assisting with the planning and coordination of effective meetings and events.
- Experience of working on committee-style meetings, including writing high-quality minutes of meetings.
- Demonstrable experience of engaging and communicating with stakeholders effectively.
- Experience in analysing data to produce reports using Microsoft Office.
- Experience of working on multiple projects or workstreams at one time.
- Experience of administration in a healthcare or related context.
- Experience in digital communication and working with social media.
Admin Co-ordinator employer: Gordon Yates Recruitment Consultancy
Contact Detail:
Gordon Yates Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Co-ordinator
✨Tip Number 1
Get your networking game on! Reach out to people in the healthcare sector, especially those who work in admin roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on how you can showcase your customer service experience and your knack for handling queries. Confidence is key!
✨Tip Number 3
When you get an interview, do your homework! Research the organisation and think about how your skills can help them with their accreditation processes. Show them you’re not just another candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Admin Co-ordinator role. Let’s get you started on this exciting journey!
We think you need these skills to ace Admin Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Co-ordinator role. Highlight your previous experience in fast-paced administrative positions and any customer service roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure to showcase your ability to engage with stakeholders effectively. Use examples from your past experiences where you’ve handled queries or provided excellent customer service.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness! Make sure to address all the key points in the job description without rambling on. This shows us you can communicate effectively, just like we need you to in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin Co-ordinator in the Accreditation Unit. Familiarise yourself with the key responsibilities like assisting clinicians and managing accreditation assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since customer service experience is essential for this role, prepare examples of how you've handled customer queries in the past. Think about specific situations where you provided excellent service or resolved issues effectively. This will demonstrate your ability to be the first point of contact for external queries.
✨Be Ready to Discuss Teamwork
This role involves working closely with team members and stakeholders, so be prepared to talk about your experience in coordinating meetings and collaborating on projects. Highlight any instances where you contributed to team success or improved processes, as this will showcase your ability to work well in a fast-paced environment.
✨Practice Your Minute-Taking Skills
Since you'll be responsible for taking minutes at governance meetings, it’s a good idea to brush up on your minute-taking skills. Consider bringing a sample of minutes you've taken in the past to discuss during the interview. This will show that you’re organised and capable of handling important documentation.
