Plant & Tool Hire Desk Controller West London | £45,000 Basic + Overtime + Bonus + Company Vehicle Permanent | Full-time Monday to Friday, 6am to 5pm, plus two Saturday mornings per month (paid overtime) Do you have experience in plant hire, tool hire, construction equipment or builders' merchants? We're recruiting for a busy and growing tool and equipment hire business in West London, looking for an experienced, hands-on individual to join its friendly team. This is a fantastic opportunity for someone who understands the construction and equipment hire industry, enjoys dealing with trade customers and wants a varied role combining hire desk operations, customer service, equipment knowledge and practical operational support. With a £45,000 basic salary, additional overtime, discretionary bonus and a company vehicle following probation, there's an attractive package on offer for the right person. What You'll Be Doing You'll play an important role in the day-to-day running of a busy hire operation, working closely with customers and colleagues to ensure equipment hire requirements are handled efficiently. Your responsibilities will include: Managing enquiries and bookings for plant, tools and construction equipment Advising customers on suitable equipment for their requirements Dealing with trade customers, contractors and building professionals face-to-face, by telephone and email Processing hire orders, returns and customer information accurately Coordinating equipment availability, collections and deliveries Building and maintaining relationships with regular trade customers Supporting sales activity and identifying additional hire opportunities Using internal hire management systems and Microsoft Office Assisting with equipment movement, loading and unloading when required Supporting the wider warehouse and operational team during busy periods What We're Looking For Previous experience in plant hire, tool hire, construction equipment, builders' merchants or a closely related industry is required. You'll ideally bring: A good understanding of construction tools, machinery and hire equipment Experience dealing with trade customers, contractors or construction businesses Previous hire desk, equipment rental, trade counter, sales or operational experience Confidence discussing equipment requirements and assisting customers with their enquiries Strong organisational skills and the ability to manage multiple priorities A friendly, professional and commercially minded approach Good IT skills and confidence using databases and Microsoft Office A reliable, hardworking attitude and willingness to get involved in practical tasks The ability to safely handle equipment weighing approximately 15–20kg, with appropriate assistance or handling equipment where needed A full UK driving licence, essential Additional language skills, particularly an Eastern European language, would be welcome within this multilingual team, although they are not essential. Working Hours & Package £45,000 basic salary, covering Monday to Friday, 6am to 5pm, including paid breaks Minimum two Saturdays per month, 7am to 1pm, paid as additional overtime Discretionary annual performance-related bonus Company vehicle following successful completion of probation 28 days' annual leave, including bank holidays Permanent employment with a growing business Friendly, supportive and close-knit team A varied position combining customer contact, equipment hire and hands-on operations Why Apply? If you're currently working in plant hire, tool hire, equipment rental, a builders' merchant or a related construction environment, this could be an excellent opportunity to put your industry knowledge to good use. We're looking for someone who knows their way around construction equipment, enjoys working with trade customers and is equally comfortable managing the hire desk or helping colleagues with the practical side of the business. If you've got the industry knowledge, a great work ethic and enjoy being part of a busy team, we'd love to hear from you. To apply, please click the Apply button below
Hire Desk Controller - Plant & Tool Hire in Acton employer: Gordon Yates Recruitment Consultancy
Join a stable and long-established private office in the heart of Central London, where you will thrive in a friendly and supportive team environment. As an HR and Office Administrator, you'll enjoy a varied role with genuine responsibility from day one, alongside excellent benefits such as five weeks' annual leave and a contributory pension. This is an ideal opportunity for someone who values collaboration and wants to make a meaningful impact within a close-knit professional setting.
Contact Details:
Gordon Yates Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller - Plant & Tool Hire in Acton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Gordon Yates Recruitment Consultancy, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Desk Controller - Plant & Tool Hire at Gordon Yates Recruitment Consultancy.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Gordon Yates Recruitment Consultancy
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
