At a Glance
- Tasks: Support exam candidates and ensure a smooth exam process in various locations.
- Company: Busy exam board with flexible working opportunities.
- Benefits: Earn £13.85 per hour with flexible shifts available all year round.
- Other info: Ideal for those looking for weekend or part-time roles.
- Why this job: Perfect for students seeking casual work with great people skills.
- Qualifications: Customer service experience and strong communication skills required.
Job Description
- Busy exam board with centres in various locations in London
- Shifts available 7 days a week (all day time hours)
- ongoing casual work booked on ad-hoc basis
- Looking after exam candidates on a face to face basis.
- Meeting and greeting candidates as they arrive for their exam
- Ensuring all regulations are adhered to
- Carrying out security checks
- Escorting them through the exam centre
- Ensuring they arrive at designated exam room at the right time
- Experienced in a customer service roles such as hospitality or retail
- Excellent communication skills and able to liaise effectively with a wide range of people
- Strong time management skills
- Flexible with availability
- Able to interact with people from a wide range of backgrounds
- Comfortable working in a face to face customer environment
- Happy being on your feet in a busy and fast paced role
Weekend & Casual Exam Stewards in London employer: Gordon Yates Recruiting & Training Ltd
Join a dynamic and supportive team as a Weekend & Casual Exam Steward, where your role is crucial in ensuring a smooth examination process for candidates across various central London locations. We offer flexible working hours that cater to your schedule, making it an ideal opportunity for students or those seeking casual employment. With a focus on employee growth and a vibrant work culture, you will gain valuable experience in customer service while contributing to a meaningful cause.
Contact Details:
Gordon Yates Recruiting & Training Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend & Casual Exam Stewards in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Gordon Yates Recruiting & Training Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Gordon Yates Recruiting & Training Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Weekend & Casual Exam Stewards in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Gordon Yates Recruiting & Training Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Gordon Yates Recruiting & Training Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Gordon Yates Recruiting & Training Ltd!
How to prepare for a job interview at Gordon Yates Recruiting & Training Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
