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- Tasks: Assist in data management and support the Exams Team with Salesforce administration.
- Company: Established non-profit healthcare organisation focused on education and training.
- Benefits: Competitive hourly rate, flexible working environment, and valuable experience in data management.
- Other info: Opportunity for professional growth and collaboration with IT experts.
- Why this job: Join a mission-driven team and make a difference in the education sector.
- Qualifications: Experience in office administration and Salesforce support is preferred.
The predicted salary is between 40375 - 40375 £ per year.
We are currently recruiting for a Salesforce and Data Administrator (Exams Team) to start immediately on a temp basis for 6 months. Salary £40,375 (£25 an hour). Location: Euston.
Who will you be working for?
Our client is an established non‑profit healthcare organisation dealing with changes in legislation.
What will you be doing?
The post holder will work in a high‑profile, high‑risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders, supporting business improvement, and mitigating key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements.
- Undertake all necessary system preparatory work associated with online examinations.
- Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process.
- Train colleagues in all aspects of the College's Salesforce examinations process.
- Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice.
- Act as first‑line support for Salesforce (CRM) queries for the examinations function, troubleshooting common user issues.
- Identify and clearly document Salesforce configuration and data‑quality issues.
- Support process efficiency by helping users understand and use existing Salesforce automation.
- Build, maintain and quality‑check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently.
- Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalating requests requiring elevated access to the in‑house IT team, in line with GDPR, data retention, and internal controls.
Experience Knowledge / Skills / Attributes
- Extensive office administration in a relevant field, preferably examinations or assessment.
- Handling, manipulating and interpreting large quantities of data.
- Experience in using, compiling and maintaining databases, extracting data and compiling reports.
- Experience providing first‑line Salesforce support in a case‑management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team.
- Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting.
- Using, managing and manipulating large and complex databases.
Salesforce and Data Administrator (Exams Team). Job in London Education & Training Jobs employer: Gordon Yates Recruiting & Training Ltd
Contact Detail:
Gordon Yates Recruiting & Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce and Data Administrator (Exams Team). Job in London Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and role. We recommend practising common interview questions and tailoring your answers to highlight your Salesforce and data skills. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates take this extra step!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Salesforce and Data Administrator role. Plus, it’s the best way to stay updated on new opportunities.
We think you need these skills to ace Salesforce and Data Administrator (Exams Team). Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce and Data Administrator role. Highlight your experience with data management, Salesforce support, and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with data quality and reporting, as these are key for us.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in office administration, especially in examinations or assessment. We love seeing candidates who can handle large quantities of data and have a knack for troubleshooting!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Gordon Yates Recruiting & Training Ltd
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand how to navigate the platform, especially in relation to data management and reporting. Be ready to discuss your experience with Salesforce, particularly any first-line support you've provided.
✨Showcase Your Data Skills
Prepare to talk about your experience handling large datasets. Think of specific examples where you've manipulated or interpreted data to solve problems or improve processes. Highlight any reports or dashboards you've created and how they benefited stakeholders.
✨Understand the Role's Impact
Research the non-profit healthcare sector and understand the importance of data quality and reporting in this context. Be prepared to discuss how your role as a Salesforce and Data Administrator can support business improvement and mitigate risks within the organisation.
✨Practice Problem-Solving Scenarios
Anticipate questions about troubleshooting common user issues in Salesforce. Prepare some scenarios where you've successfully resolved problems or improved processes. This will demonstrate your proactive approach and ability to work collaboratively with IT teams.