At a Glance
- Tasks: Administer accreditation assessments, handle enquiries, and coordinate training events.
- Company: Innovative not-for-profit organisation for healthcare professionals with a strong presence in the UK.
- Benefits: Competitive hourly rate, hybrid working, and valuable experience in a fast-paced environment.
- Other info: Opportunity to grow in a supportive and collaborative workplace.
- Why this job: Join a dynamic team and make a difference in healthcare accreditation.
- Qualifications: Experience in administration, customer service, and effective communication skills.
The predicted salary is between 12 - 15 £ per hour.
Our client is seeking an individual with exceptional Administrator/Coordinator skills. We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator starting immediately for 3 months. The role is based in Liverpool (L7 3FA) and offers hybrid working. £ an hour depending on experience.
Previous experience within a similar fast‑paced administrative position would be essential. Our client is a London & Liverpool based not-for-profit membership organisation for healthcare professionals; they are innovative and leaders in the sector’s best practice and have several locations throughout the UK.
The programme administrator will be responsible for:
- Administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.
- Providing administration for the accreditation programme and support services to register with the accreditation/certification scheme, making clear the benefits of accreditation/certification.
- Organising accreditation assessments and processing applications and results.
- Liaising with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.
- Updating other team members on the progress of assessments during weekly meetings and escalating queries appropriately.
Coordinating training days and governance meetings:
- Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates.
- Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists.
- Preparing training material including packs and online documentation.
- Collating and reporting on feedback from training days and events.
Communications:
- Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service.
- Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users.
Financial responsibility:
- Contributing to financial processes as per unit policies including raising annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences.
You will need:
- Essential: Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high‑quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience.
- Desirable: Experience of administration in a healthcare or related context, such as the NHS. Understanding of confidentiality and data protection legislation including information governance.
JAG Programme Administrator. Job in Liverpool Education & Training Jobs employer: Gordon Yates Recruiting & Training Ltd
Contact Detail:
Gordon Yates Recruiting & Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JAG Programme Administrator. Job in Liverpool Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your communication skills. As the first point of contact, you’ll need to impress with your customer service abilities. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team.
We think you need these skills to ace JAG Programme Administrator. Job in Liverpool Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the JAG Programme Administrator role. Highlight your administrative skills and any relevant experience in healthcare or similar fast-paced environments. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like coordinating meetings or handling customer enquiries. Let us know what excites you about working with us!
Show Off Your Communication Skills: As the first point of contact for queries, strong communication is key. In your application, give examples of how you've effectively engaged with stakeholders or provided excellent customer service. We love seeing candidates who can connect with others!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and let us know you’re interested!
How to prepare for a job interview at Gordon Yates Recruiting & Training Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the JAG Programme Administrator role. Familiarise yourself with the key responsibilities like administrating accreditation assessments and handling customer enquiries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Administrative Skills
Since this role requires exceptional administrative skills, prepare examples from your past experiences that highlight your ability to coordinate meetings, manage timelines, and provide excellent customer service. Be ready to discuss how you've successfully handled similar tasks in fast-paced environments.
✨Prepare for Common Questions
Anticipate questions related to stakeholder communication and event coordination. Think about how you would handle a challenging situation, such as a last-minute change in a training day schedule. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of training days you’ll be organising, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.