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- Tasks: Assist in data management and support Salesforce for the Exams Team.
- Company: Established non-profit healthcare organisation focused on legislative changes.
- Benefits: Competitive salary of £40,375, flexible hours, and valuable experience.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
- Why this job: Make a difference in education while developing your data and Salesforce skills.
- Qualifications: Experience in office administration and Salesforce support preferred.
The predicted salary is between 40375 - 40375 £ per year.
We are currently recruiting for a Salesforce and Data Administrator (Exams Team) to start immediately on a temporary basis for 6 months. Salary: £40,375 (£25 an hour). Location: Euston.
WHO WILL YOU BE WORKING FOR?
Our client is an established non-profit healthcare organisation dealing with changes in legislations.
WHAT WILL YOU BE DOING?
The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes:
- Maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements.
- Undertaking all necessary system preparatory work associated with online examinations.
- Providing data and collating communications to support the swift resolution of any complaints and issues arising from that process.
- Training colleagues in all aspects of the College's Salesforce examinations process.
- Developing a close working relationship with key colleagues in IT to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice.
- Acting as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues.
- Identifying and clearly documenting Salesforce configuration and data-quality issues.
- Supporting process efficiency by helping users understand and use existing Salesforce automation.
- Building, maintaining and quality-checking Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently.
- Undertaking secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalating requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls.
Experience / Knowledge / Skills / Attributes
- Extensive office administration in a relevant field, preferably examinations or assessment.
- Handling, manipulating and interpreting large quantities of data.
- Experience in using, compiling and maintaining databases, extracting data and compiling reports.
- Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team.
- Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting.
- Using, managing and manipulating large and complex databases.
Salesforce and Data Administrator (Exams Team) employer: Gordon Yates Ltd
Contact Detail:
Gordon Yates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce and Data Administrator (Exams Team)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Salesforce or in data administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Salesforce, create a mini portfolio showcasing your reports and dashboards. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios. Think about how you’d handle specific data issues or user queries. We want you to be ready to impress with your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Salesforce and Data Administrator (Exams Team)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Salesforce and Data Administrator. Highlight your experience with data management, Salesforce support, and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with data quality and reporting, as these are key for us.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in handling large datasets and providing first-line support. We love seeing examples of how you've tackled challenges in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Gordon Yates Ltd
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with common issues users face and how to troubleshoot them. Being able to discuss specific examples of how you've supported Salesforce in the past will show you're ready for the role.
✨Data Quality is Key
Since this role involves maintaining data quality, be prepared to talk about your experience with data management. Think of examples where you've ensured data accuracy or improved processes. Highlighting your attention to detail will impress the interviewers.
✨Show Your Team Spirit
This position requires collaboration with IT and other colleagues. Be ready to share experiences where you've worked closely with others to solve problems or improve systems. Emphasising your ability to build relationships will demonstrate that you're a team player.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team's current challenges or how they measure success in this role. It shows you're genuinely interested and engaged, which can set you apart from other candidates.