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- Tasks: Join a friendly team as a Temporary Exam Steward, greeting candidates and providing top-notch customer service.
- Company: Work with an international examinations board in vibrant central Manchester.
- Benefits: Enjoy daytime hours, flexible shifts, and full training provided.
- Why this job: Perfect for those who love helping others and want to gain experience in a supportive environment.
- Qualifications: Must have customer service experience, excellent communication skills, and be reliable.
- Other info: Potential for the role to become permanent after two months.
Job Description
- Customer Service / FOH role
- Working 4/5 days a week (out of 7) on a rota
- Ongoing temporary role
An international examinations board are looking for a personable and well prestented Steward to join their central Manchester office. YOu will work as part of a friendly and supportive team and full training is offered. The role will start ASAP and is an ongoing temporary role, filling in for up to two months.
- Working 4 or 5 days a week on a rota basis
- Central Manchcester
- Some weekends required
- Day time work (no evenings)
Working at a busy exam centre in central Manchester, easily accessible on public transport This would suit somebody with exceptional customer service skills gained within hospitality or retail or education. The centre operates 7 days a week and you will be required to work up to five days a week.Full training will be given.
- Meeting and greeting candidates as they arrive for their exam
- Announcing arrivals to colleagues
- Providing exemplary customer service experience
About you
- available to start ASAP
- experienced in a reception role or customer facing such as retail or hospitality
- have excellent communication skills and able to liaise effectively with a wide range of people on a face to face basis.
- excellent time management skills
- extremeley committed and reliable
The role will pay £12 per hour. There is potential for this role to convert to a permanent contract
Temporary Exam Steward employer: Gordon Yates Limited
Contact Detail:
Gordon Yates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Exam Steward
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role requires exceptional communication skills, be prepared to share specific examples of how you've successfully handled customer interactions in previous jobs.
✨Tip Number 2
Familiarize yourself with the exam center's operations and the types of exams conducted. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 3
Since the role involves working on weekends and a flexible schedule, be ready to discuss your availability openly. Showing that you are committed and reliable will make you a more attractive candidate.
✨Tip Number 4
Practice your time management skills before the interview. Being able to articulate how you prioritize tasks and manage your time effectively will be crucial, especially in a busy exam environment.
We think you need these skills to ace Temporary Exam Steward
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your previous experience in customer service roles, especially in hospitality or retail. Use specific examples that showcase your ability to provide excellent service and interact positively with customers.
Showcase Communication Skills: Since the role requires excellent communication skills, include instances where you effectively communicated with a diverse range of people. This could be through face-to-face interactions or during team collaborations.
Demonstrate Reliability and Commitment: Mention any experiences that reflect your reliability and commitment to your work. This could include punctuality, attendance records, or situations where you went above and beyond in your duties.
Express Availability: Clearly state your availability to start ASAP and your willingness to work on weekends and during the day. This shows your flexibility and readiness to meet the job requirements.
How to prepare for a job interview at Gordon Yates Limited
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service skills, be prepared to share specific examples from your past experiences in hospitality, retail, or education. Highlight situations where you went above and beyond to assist customers.
✨Demonstrate Reliability and Commitment
The employer is looking for someone extremely committed and reliable. Be ready to discuss your work ethic and provide examples of how you've shown commitment in previous roles, especially in fast-paced environments.
✨Communicate Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and be prepared to engage in a friendly conversation with the interviewer to showcase your interpersonal skills.
✨Be Prepared for a Rota Schedule
Since the job involves working on a rota basis, express your flexibility and willingness to work various days, including weekends. This shows that you are adaptable and ready to meet the needs of the exam center.
