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- Tasks: Manage tenant queries, coordinate viewings, and ensure compliance with property regulations.
- Company: Join a well-established property management team in Tonbridge, Kent.
- Benefits: Enjoy a competitive salary, 5 weeks annual leave, and a discretionary Christmas bonus.
- Why this job: Perfect for those passionate about property administration in a collaborative, fast-paced environment.
- Qualifications: Experience in property administration and strong customer service skills are essential.
- Other info: Full-time role with on-site work from Monday to Friday, 9am to 5pm.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a dedicated and organised Property Administrator. The ideal candidate will have a background in property administration or building services and possess knowledge of property legislation. This role requires someone who is highly organised, computer-savvy, and excellent at multitasking while working collaboratively with colleagues.
Key Responsibilities:
- Tenant Queries: Act as the first point of contact for all tenants, handling enquiries via email and phone promptly and escalating as necessary.
- Letting Agent Liaison: Coordinate with estate agents and security to schedule property viewings.
- Compliance Management: Ensure legal and regulatory requirements are met, including certificates, boiler servicing, and electrical tests.
- Work Order Management: Log and allocate tenant issues to the correct personnel, keeping tenants informed.
- Rent Administration: Reconcile bank statements with rent schedules to ensure timely payments.
- Record Keeping: Assist in implementing new property management software and maintain records of property history, tenant information, maintenance logs, and certifications.
- Office Administration: Provide a friendly and professional welcome to tenants, visitors, contractors, and colleagues. Operate the estate switchboard, directing calls efficiently and handling general enquiries. Raise and track purchase orders and manage invoice processes. Assist in HR & payroll administration, including health and safety compliance and training. Maintain an efficient digital filing system.
Requirements:
- Experience in property administration, estate management, reactive repairs, or building services.
- Knowledge of property management legal requirements, including recent and upcoming reforms.
- Strong proficiency in Microsoft Office and general technology aptitude.
- Excellent customer service skills, with the ability to multitask and communicate effectively.
- Proactive and self-motivated with strong verbal and written communication skills.
What’s in it for you?
This is a fantastic opportunity for a motivated individual to join a professional and collaborative team within a well-established property setting. If you have a passion for property administration and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you! Working hours are 9am – 5pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £28,000 - £30,000 dependent on experience. This is a permanent position.
How to apply: To apply for this role, please click on the ‘Apply’ button below.
Property Administrator employer: Gordon Yates Limited
Contact Detail:
Gordon Yates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator
✨Tip Number 1
Familiarise yourself with the latest property management legislation. Being knowledgeable about legal requirements will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact for tenants, practice handling various scenarios and queries to show that you can manage tenant relationships effectively.
✨Tip Number 3
Get comfortable with property management software. If you have experience with similar tools, be ready to discuss how you've used them in the past, as this will highlight your tech-savviness and readiness to adapt.
✨Tip Number 4
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals for the job.
We think you need these skills to ace Property Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Property Administrator position. Understand the key responsibilities and requirements, such as knowledge of property management legal requirements and excellent customer service skills.
Tailor Your CV: Customise your CV to highlight relevant experience in property administration or building services. Emphasise your computer skills and any specific software you are familiar with, as well as your ability to multitask and communicate effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for property administration. Mention specific examples from your past experiences that demonstrate your organisational skills and customer service abilities, aligning them with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at Gordon Yates Limited
✨Know Your Property Legislation
Brush up on the latest property management legal requirements before your interview. Being able to discuss recent reforms and how they impact the role will show that you're proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled tenant queries or customer service situations in the past. Highlighting your ability to communicate effectively and resolve issues will demonstrate your suitability for the role.
✨Demonstrate Your Tech Savviness
Familiarise yourself with common property management software and tools. Be ready to discuss your experience with Microsoft Office and any other relevant technology, as this is crucial for the role.
✨Emphasise Your Organisational Skills
Since the role requires multitasking and organisation, prepare to share specific examples of how you've managed multiple responsibilities in previous positions. This will illustrate your ability to thrive in a fast-paced environment.
