At a Glance
- Tasks: Lead data-driven projects and provide IT support across teams.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Great opportunity for growth and learning in a supportive team.
- Why this job: Make an impact by improving data quality and supporting tech initiatives.
- Qualifications: Experience in IT support and strong skills in MSSQL and Power BI.
The predicted salary is between 30000 - 40000 £ per year.
Main Purpose of the Job
Lead the planning and delivery of data-driven initiatives across the organisation. Support and improve data quality, accessibility, and reporting processes. Support the IT team to troubleshoot hardware, software and network issues.
Main Duties
- Support the delivery of data initiatives, including reporting, process improvements, and system enhancements
- Coordinate work across teams, ensuring clear communication between technical and non-technical staff
- Translate business needs into clear data and system requirements
- Provide day-to-day IT support across office and warehouse teams
- Troubleshoot hardware, software, and network issues
- Build and maintain Power BI dashboards
- Work with MSSQL data sources
- Help automate business reporting and improve data quality
- Collaborate with the Head of IT to gain understanding of existing systems and infrastructure
- Actively engage in training and knowledge transfer with the Head of IT on in-house systems development and management, existing data structures and workflows, and hardware and infrastructure used within the organisation
- Develop a strong understanding of both software and hardware environments to support ongoing projects and future improvements
Key Results
Support and improve data quality, accessibility, and reporting processes and provide holiday cover and additional support to Head of IT.
Knowledge, Training, Attributes and Experience required to do this job
Essential
- IT support experience (1st/2nd line)
- Strong MSSQL Server and Power BI skills
- Confident working with users and stakeholders
- Organised, proactive, and adaptable
- Strong organisational and problem-solving skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Willingness to learn and develop understanding of technical systems
- Ability to work independently and manage multiple priorities
- Exposure to data tools (e.g., Excel, MSSQL, Power BI, or similar)
- Experience working across cross-functional teams
- Interest in developing broader technical knowledge
Desirable (training will be provided)
Manufacturing and/or Timber industry knowledge
BI Analyst & IT Support in Highland employer: Gordon Timber
As a BI Analyst & IT Support at our company, you will thrive in a dynamic work environment that champions innovation and collaboration. We offer comprehensive training opportunities, a supportive culture that values your input, and the chance to work with cutting-edge data tools in a vibrant location. Join us to enhance your skills while contributing to meaningful data-driven initiatives that make a real impact across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land BI Analyst & IT Support in Highland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and any data projects you've worked on. This gives you a chance to demonstrate your expertise and makes you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common BI and IT support questions. Think about how you can translate your past experiences into examples that highlight your problem-solving skills and ability to work with both technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace BI Analyst & IT Support in Highland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the BI Analyst & IT Support role. Highlight your experience with MSSQL, Power BI, and any IT support you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data-driven initiatives and how you can support our IT team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re keen on seeing your organisational and problem-solving skills in action, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Gordon Timber
✨Know Your Data Tools
Make sure you brush up on your MSSQL Server and Power BI skills before the interview. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you've improved data quality or reporting processes.
✨Communicate Clearly
Since this role involves liaising with both technical and non-technical staff, practice explaining complex concepts in simple terms. You might be asked to translate business needs into data requirements, so being able to communicate effectively is key.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've troubleshot hardware, software, or network issues in previous jobs. Highlight your organisational skills and adaptability, as these will be crucial when supporting the IT team and managing multiple priorities.
✨Demonstrate a Willingness to Learn
Express your eagerness to develop your technical knowledge, especially regarding in-house systems and infrastructure. Companies love candidates who are proactive about learning, so mention any relevant training or self-study you've undertaken.
