At a Glance
- Tasks: Lead data-driven projects and provide IT support across teams.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Gain valuable experience, competitive pay, and opportunities for growth.
- Other info: Dynamic role with training opportunities and exposure to various technical systems.
- Why this job: Make an impact by improving data quality and supporting tech initiatives.
- Qualifications: Experience in IT support and strong skills in MSSQL and Power BI.
The predicted salary is between 30000 - 40000 £ per year.
Main Purpose of the Job
Lead the planning and delivery of data-driven initiatives across the organisation. Support and improve data quality, accessibility, and reporting processes. Support the IT team to troubleshoot hardware, software and network issues.
Main Duties
- Support the delivery of data initiatives, including reporting, process improvements, and system enhancements
- Coordinate work across teams, ensuring clear communication between technical and non-technical staff
- Translate business needs into clear data and system requirements
- Provide day-to-day IT support across office and warehouse teams
- Troubleshoot hardware, software, and network issues
- Build and maintain Power BI dashboards
- Work with MSSQL data sources
- Help automate business reporting and improve data quality
- Collaborate with the Head of IT to gain understanding of existing systems and infrastructure
- Actively engage in training and knowledge transfer with the Head of IT on in-house systems development and management, existing data structures and workflows, and hardware and infrastructure used within the organisation
- Develop a strong understanding of both software and hardware environments to support ongoing projects and future improvements
Key Results
- Support and improve data quality, accessibility, and reporting processes and provide holiday cover and additional support to Head of IT.
Responsible for Staff/ Equipment: Laptop / Phone Etc
Knowledge, Training, Attributes and Experience required to do this job
Essential
- IT support experience (1st/2nd line)
- Strong MSSQL Server and Power BI skills
- Confident working with users and stakeholders
- Organised, proactive, and adaptable
- Strong organisational and problem-solving skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Willingness to learn and develop understanding of technical systems
- Ability to work independently and manage multiple priorities
- Exposure to data tools (e.g., Excel, MSSQL, Power BI, or similar)
- Experience working across cross-functional teams
- Interest in developing broader technical knowledge
Desirable (training will be provided)
- Manufacturing and/or Timber industry knowledge
BI Analyst & IT Support employer: Gordon Timber
As a BI Analyst & IT Support at our organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer comprehensive training opportunities to enhance your technical skills, alongside a supportive environment where your contributions directly impact data-driven initiatives. Located in a vibrant area, our company prioritises employee well-being with flexible working arrangements and a commitment to professional growth, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land BI Analyst & IT Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and any data projects you've worked on. This gives you a chance to demonstrate your expertise and makes you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common BI and IT support questions. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with both tech-savvy and non-tech-savvy folks.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to be part of our journey.
We think you need these skills to ace BI Analyst & IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the BI Analyst & IT Support role. Highlight your experience with MSSQL, Power BI, and any IT support you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data-driven initiatives and how you can improve our reporting processes. Let us know how you can bridge the gap between technical and non-technical teams.
Showcase Problem-Solving Skills:In your application, share examples of how you've tackled hardware or software issues in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Gordon Timber
✨Know Your Data Tools
Make sure you brush up on your MSSQL and Power BI skills before the interview. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you've improved data quality or reporting processes.
✨Communicate Clearly
Since this role involves liaising with both technical and non-technical staff, practice explaining complex concepts in simple terms. You might be asked to translate business needs into data requirements, so being able to communicate effectively is key.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT support issues in the past. Think about specific hardware or software problems you've solved and how you approached them. This will demonstrate your proactive attitude and organisational skills.
✨Be Ready to Learn
Express your willingness to learn and develop your technical knowledge. The company values adaptability, so mention any experiences where you've quickly picked up new skills or technologies, especially in a cross-functional team setting.
