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- Tasks: Be the welcoming face of our Michelin-starred restaurant, ensuring guests feel valued and cared for.
- Company: Join Pétrus by Gordon Ramsay, a prestigious fine dining venue with a rich culinary heritage.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on food and training.
- Why this job: Work in a vibrant environment, learn from top talent, and enhance your hospitality skills.
- Qualifications: Previous experience in a Michelin Star setting is preferred; passion for service is essential.
- Other info: Opportunity to grow within a renowned global restaurant group.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a motivated Receptionist to join our team at the Michelin starred Pétrus by Gordon Ramsay, located in Knightsbridge.
Pétrus by Gordon Ramsay is an elegant fine dining restaurant which has retained a Michelin star since 2011. Serving modern French cuisine, the restaurant benefits from a magnificent state of the art cylindrical wine vault constructed from glass in the middle of the restaurant, creating a fantastic ambience for both our guests and the team.
What you do as a Receptionist:
• You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care
• You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience
• You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails
• You naturally enjoy building rapport with guests in a friendly but professional way
• You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved
We are ideally looking for candidates who:
• Have previous experience working within a Michelin Star environment
• Are passionate about delivering the highest levels of service to our guests in an engaging and informative way
• Be able to work effectively as part of a team and build rapport with our guests and the team
• Desire to continuously learn and improve both knowledge and skills
What’s in it for you:
• Competitive Pay Rate
• Tuesday to Saturday work schedule
• Wage stream employer-Employees can access up to 50% of wages before payday
• Access to our world-class training & development opportunities globally
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic 50% discount on food and drink in select UK restaurants
• 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family
• Meals on duty
If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you.
We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
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Receptionist-Pétrus by Gordon Ramsay-1 Michelin Star employer: Gordon Ramsay Restaurants
Contact Detail:
Gordon Ramsay Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist-Pétrus by Gordon Ramsay-1 Michelin Star
✨Tip Number 1
Familiarise yourself with the Michelin star criteria and what it means for service standards. Understanding the expectations of a Michelin-starred restaurant will help you demonstrate your commitment to excellence during any interactions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in fine dining or Michelin-starred establishments. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Visit Pétrus by Gordon Ramsay as a guest if possible. This will give you firsthand experience of the service style and atmosphere, allowing you to speak knowledgeably about the restaurant during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to create memorable experiences will resonate well with the hiring team.
We think you need these skills to ace Receptionist-Pétrus by Gordon Ramsay-1 Michelin Star
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in Michelin-starred restaurants. Emphasise your customer service skills and any specific achievements that demonstrate your ability to create memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the fine dining environment. Mention why you are particularly interested in working at Pétrus by Gordon Ramsay and how you can contribute to their high standards of guest care.
Showcase Your Communication Skills: In your application, highlight your communication abilities. Provide examples of how you've effectively handled guest enquiries or resolved issues in previous roles. This will demonstrate your capability to engage with guests in a warm and professional manner.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a fine dining setting.
How to prepare for a job interview at Gordon Ramsay Restaurants
✨Showcase Your Passion for Hospitality
During the interview, express your genuine love for the hospitality industry. Share specific experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with the values of a Michelin-starred restaurant.
✨Demonstrate Excellent Communication Skills
As a Receptionist, you'll be the first point of contact for guests. Practice clear and confident communication during your interview. Be prepared to discuss how you handle guest inquiries and manage bookings efficiently.
✨Highlight Your Organisational Abilities
Being organised is key in a fast-paced environment like Pétrus. Prepare examples of how you've successfully managed multiple tasks or handled busy periods in previous roles, showcasing your ability to maintain high standards under pressure.
✨Research the Restaurant and Its Values
Familiarise yourself with Pétrus by Gordon Ramsay, its menu, and its ethos. Being knowledgeable about the restaurant will not only impress your interviewers but also demonstrate your commitment to being part of their team.
