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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and support classes and events.
- Company: Join the renowned Gordon Ramsay Academy, known for culinary excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Enthusiasm and organisation are key; previous customer service experience is a plus.
- Other info: This is a 12-month maternity cover contract, perfect for gaining valuable experience.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Gordon Ramsay Academy in Woking is seeking an enthusiastic and organised Guest Relations Executive to join our team on a 12-month maternity cover contract.
In this pivotal front-of-house role, youll be the first point of contact for guests welcoming them with warmth and professionalism, managing bookings, and supporting the smooth running of classes and events. Youll also play an integral part in …
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Guest Relations Executive employer: Gordon Ramsay Restaurants
Contact Detail:
Gordon Ramsay Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Executive
✨Tip Number 1
Familiarise yourself with the Gordon Ramsay Academy and its offerings. Understanding the classes, events, and overall atmosphere will help you engage with guests more effectively and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being able to convey warmth and professionalism is key for a Guest Relations Executive, so consider role-playing scenarios or seeking feedback from friends.
✨Tip Number 3
Network with current or former employees of the Gordon Ramsay Academy. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 4
Prepare to showcase your organisational skills. Think of examples from your past experiences where you've successfully managed bookings or events, as these will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Guest Relations Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Guest Relations Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the Gordon Ramsay Academy. Mention specific experiences that demonstrate your ability to manage bookings and provide excellent guest service.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Use bullet points to clearly outline your achievements and responsibilities that relate to guest relations and event management.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front-of-house role.
How to prepare for a job interview at Gordon Ramsay Restaurants
✨Show Your Enthusiasm
As a Guest Relations Executive, your enthusiasm is key. Make sure to express your passion for hospitality and customer service during the interview. Share examples of how you've gone above and beyond to create a positive experience for guests.
✨Demonstrate Organisational Skills
This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks, such as handling bookings and supporting events. Use specific examples from your past experiences to illustrate your ability to stay organised under pressure.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios during the interview. This could involve handling a difficult guest or managing a booking issue. Practise your responses to common situations to showcase your problem-solving skills and professionalism.
✨Research the Academy
Familiarise yourself with Gordon Ramsay Academy and its values. Understanding their mission and the type of experiences they offer will help you tailor your answers and show that you're genuinely interested in being part of their team.
