At a Glance
- Tasks: Engage with luxury car enthusiasts and provide exceptional customer support throughout their ownership journey.
- Company: Gordon Murray Automotive, a leading UK luxury car brand known for unrivalled driving experiences.
- Benefits: Competitive salary, private medical scheme, enhanced pension plan, and generous holiday allowances.
- Other info: Dynamic role with opportunities to represent GMA at prestigious events.
- Why this job: Join a passionate team and be part of creating the world's greatest driving cars.
- Qualifications: Experience in luxury automotive or strong passion for the industry; excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra‑exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver‑centric connection.
Department: Sales
Location: Windlesham
Key Responsibilities:
- Act as a confident, customer‑facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level.
- Support and enhance the GMA Customer Journey by providing high‑quality administrative and operational support throughout the full ownership lifecycle.
- Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad‑hoc event support, and overseeing aftersales order management.
- Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience.
- Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries.
- Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience.
- Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range.
- Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public.
- Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date.
- Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction.
Skills, Knowledge and Expertise:
- Experience and/or demonstrable passion for the luxury automotive industry is desirable at a retailer/dealer or OEM level.
- Exceptional eye for detail and the ability to communicate clearly with others.
- Able to use a variety of IT packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI) at an advanced standard.
- Customer‑facing and interpersonal skills delivered with a strong level of confidence to support a best‑in‑class customer journey.
- Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities against tight deadlines, whilst maintaining strong attention to detail.
Benefits:
- Competitive Base Salary
- Private Medical Scheme
- Life Assurance
- Holiday Loyalty Bonus Scheme
- Enhanced Personal Pension Plan
- Enhanced Maternity & Paternity Pay
- Cycle to Work Scheme
- Salary Sacrifice Car Lease Scheme
- Parking Onsite
Equal Opportunities: Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.
Additional Information: Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Sales Specialist in Windlesham employer: Gordon Murray Group
Contact Detail:
Gordon Murray Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist in Windlesham
✨Tip Number 1
Get to know the company inside out! Research Gordon Murray Automotive, their values, and their products. This way, when you chat with them, you can show off your passion for luxury cars and how you fit into their vision.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Sales Specialist. Highlight your customer-facing skills and any relevant experience in the luxury automotive sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the GMA team.
We think you need these skills to ace Sales Specialist in Windlesham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the luxury automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional driving experiences.
Tailor Your CV: Make sure your CV is tailored to the Sales Specialist role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Gordon Murray Automotive!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, especially when it comes to communicating your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Gordon Murray Group
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Gordon Murray Automotive's products and brand values. Familiarise yourself with their luxury offerings and unique selling points, as this will help you engage confidently with interviewers and demonstrate your passion for the automotive industry.
✨Showcase Your Customer Service Skills
As a Sales Specialist, you'll be interacting with ultra-high-net-worth customers. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you managed relationships and ensured a seamless experience, as this will resonate well with the interviewers.
✨Be Organised and Detail-Oriented
Given the administrative duties involved in the role, it's crucial to showcase your organisational skills. Bring a portfolio or notes that outline your previous experiences managing logistics, coordinating events, or handling customer documentation. This will illustrate your ability to stay focused and manage multiple tasks effectively.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the company aligns with your career goals and values.