At a Glance
- Tasks: Manage spare part inventories and fulfil customer orders efficiently.
- Company: Join Gordon Murray Automotive, a luxury brand crafting the world's finest driving cars.
- Benefits: Enjoy competitive salary, private medical scheme, and enhanced pension plans.
- Other info: Flexible working hours and a commitment to diversity in the workplace.
- Why this job: Be part of a dynamic team focused on innovation and exceptional service in the automotive industry.
- Qualifications: Degree level education preferred; automotive experience is a plus.
The predicted salary is between 36000 - 60000 € per year.
Join to apply for the Aftersales Specialist role at Gordon Murray Group
Overview
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection. This role is based in Windlesham, Surrey. The Aftersales Specialist is instrumental in supporting the global spare parts programme to provide a standout service environment.
- Department: Aftersales & Service Engineering
- Employment Type: Permanent
- Location: Windlesham, Surrey
- Workplace type: Onsite
- Reporting To: Sunny Bucktowar
Responsibilities
- Efficiently manage spare part inventories – fulfilling customer orders and internal orders.
- Forecast spare part demand and manage stock levels.
- Define and manage Spare Part pricing (in conjunction with Finance and the leadership team).
- Perform competitor and market benchmarking activities where applicable.
- Manage global stock, supporting service network as required.
- Support the development and sale of vehicle options and accessories.
- Provide clear reporting against all deliverables.
- Be instrumental in delivering initiatives to improve productivity and efficiency within the department.
- Support the creation of timing plans and business cases for Aftersales related projects and ensure these are delivered within agreed timelines.
- Liaise and work closely with internal and external stakeholders and business units ensuring cross functionality.
- Coordinate and optimize warehousing operations, including packing, picking, and shipping, to ensure efficient order fulfilment and timely deliveries.
Qualifications
- Educated to degree level or equivalent is desirable; relevant and proven experience will be considered in lieu.
- Previous experience in Automotive industry is highly desirable.
- Computer literate – Microsoft Office suite.
- Experience working with BoM structures.
- Knowledge of PLM systems and ERP systems are advantageous.
- Well presented, with professional manners befitting the Gordon Murray organisation.
- Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
- Strong planning, good follow-up skills, meticulous in detail.
- Demonstrates a methodical approach, with a track record for task management.
- Good team working habits.
- Flexible approach to working hours.
- Organised, persuasive, resourceful, flexible, ambitious, self-directing, with a passion for delivering objectives and challenging existing processes.
- Clear and effective communication skills with internal and external clients.
Benefits
- Competitive Base Salary
- Private Medical Scheme
- Life Assurance
- Holiday Loyalty Bonus Scheme
- Enhanced Personal Pension Plan
- Enhanced Maternity & Paternity Pay
- Cycle to Work Scheme
- Salary Sacrifice Car Lease Scheme
- Parking Onsite
Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
All applicants must have the Right to Work in the UK.
About Gordon Murray Group
Gordon Murray Group is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.
Apply Now
#J-18808-LjbffrAftersales Specialist in Bagshot employer: Gordon Murray Group
Gordon Murray Automotive is an exceptional employer, offering a unique opportunity to work in the luxury automotive sector in Windlesham, Surrey. With a strong focus on employee growth and a collaborative work culture, we provide competitive benefits including a private medical scheme, enhanced pension plans, and a supportive environment that values diversity and innovation. Join us to be part of a team dedicated to excellence and to contribute to the creation of the world's greatest driving cars.
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Specialist in Bagshot
✨Tip Number 1
Familiarise yourself with the luxury automotive market, especially brands similar to Gordon Murray Automotive. Understanding their products and customer expectations will help you speak confidently about how you can contribute to their aftersales service.
✨Tip Number 2
Network with professionals in the automotive industry, particularly those involved in aftersales and spare parts management. Attend industry events or join relevant online forums to make connections that could provide insights or referrals.
✨Tip Number 3
Brush up on your knowledge of ERP systems and PLM tools, as these are advantageous for the role. Consider taking a short course or tutorial to enhance your skills, which will demonstrate your commitment to the position.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved efficiency or productivity in previous roles. Having concrete achievements ready will showcase your problem-solving abilities and align with the responsibilities of the Aftersales Specialist.
We think you need these skills to ace Aftersales Specialist in Bagshot
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills for the Aftersales Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:Emphasise any previous experience in the automotive industry, particularly in spare parts management or customer service. Use specific examples to demonstrate your skills in inventory management, forecasting, and stakeholder communication.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the automotive industry and your understanding of Gordon Murray Automotive's values. Explain why you are the ideal candidate for the Aftersales Specialist role and how you can contribute to their success.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Gordon Murray Group
✨Know Your Spare Parts
Familiarise yourself with the spare parts management process, as this role heavily relies on efficiently managing inventories. Be prepared to discuss how you would forecast demand and manage stock levels effectively.
✨Showcase Your Automotive Knowledge
Since previous experience in the automotive industry is highly desirable, make sure to highlight any relevant experience you have. Discuss specific projects or roles where you contributed to aftersales or service engineering.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, especially when liaising with internal and external stakeholders. Prepare examples of how you've successfully communicated complex information in past roles.
✨Be Ready for Problem-Solving Scenarios
The Aftersales Specialist position requires adaptability and quick thinking. Think of instances where you've had to solve problems on the spot and be ready to share these experiences during your interview.