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- Tasks: Join our team as a Service Technician, handling maintenance and repairs on luxury vehicles.
- Company: Gordon Murray Automotive is a leading name in high-performance automotive engineering.
- Benefits: Enjoy opportunities for global travel and hands-on experience at exciting track day events.
- Why this job: Be part of a dynamic team, working with cutting-edge technology and luxury cars.
- Qualifications: Must have Level 3 NVQ in Vehicle Maintenance and previous automotive experience.
- Other info: A clean UK driving licence and valid passport are required for this role.
The predicted salary is between 30000 - 42000 £ per year.
Gordon Murray Automotive Limited currently has an exciting opportunity for a Service Technician to join our Service Engineering and Aftersales Team based at the Gordon Murray Automotive Head Quarters in Windlesham, Surrey. Reporting to the Aftersales Chief Technical Support Engineer, you will be responsible for customer support activities including maintenance and repair, diagnostic repairs, warranty repairs and body repairs on Gordon Murray Automotive vehicles. In this role, you will also be required to support Gordon Murray Automotive track day events at venues worldwide.
Key Responsibilities
- Perform maintenance, diagnostics and repairs on customer and internal vehicles.
- Complete Pre-Delivery Inspections (PDI) and customer handover support.
- Ensure that work is planned and completed to deadlines.
- Ensure that all supporting administration is completed correctly and in a timely manner.
- Work well under pressure and respond to short notice changes as required by the company/department.
- Support in alternate workstreams, such as development of service repair procedures.
- Liaise with customers and articulate work carried out in a professional manner.
- Carry out any other appropriate work as required by the company.
Skills, Knowledge and Expertise
- Level 3 National Vocational Qualifications (NVQ), or equivalent, in Vehicle Maintenance and Repair.
- Qualified to Service Technician level.
- Previous experience in the Automotive Industry at Dealership or Head Office environment.
- Proven record in customer verbal communication.
- Proven record on Diagnostic fault finding.
- Refrigerant handling qualification which meets the F-Gas Regulation.
- Track day support experience an advantage.
- Knowledge of Engineering and Service Bill of Material systems an advantage.
- Knowledge of Automotive Vehicle operating systems, Braking, Air Conditioning, Suspension, Engine and Transmissions.
- Computer literate - Microsoft Office Suite including Microsoft Teams.
- Clean Full UK driving licence.
- Valid Passport with no visa restrictions.
- Well presented, with professional mannerisms befitting of the Gordon Murray organisation.
- Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
- Ability to work independently and show initiative.
- Strong planning, good follow-up skills, meticulous in detail.
- Demonstrates a methodical approach.
- Good team working habits.
- Confident with good interpersonal & communication, (especially verbal and written) skills.
- Flexible approach to working hours.
Aftersales Service Technician in Windlesham employer: Gordon Murray Group LTD
Contact Detail:
Gordon Murray Group LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Service Technician in Windlesham
✨Tip Number 1
Familiarise yourself with Gordon Murray Automotive's vehicles and their unique features. Understanding the brand's ethos and technical specifications will help you articulate your passion and knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Gordon Murray Automotive. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience in diagnostics and repairs. Be ready to share specific examples of challenges you've faced in previous roles and how you resolved them, as this will demonstrate your problem-solving skills and technical expertise.
✨Tip Number 4
Showcase your adaptability and ability to work under pressure. Think of instances where you've had to adjust quickly to changes or tight deadlines, as this aligns with the dynamic nature of the role and will highlight your suitability for the position.
We think you need these skills to ace Aftersales Service Technician in Windlesham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise any qualifications, such as your Level 3 NVQ, and detail your previous roles in the automotive industry.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with diagnostics, customer communication, and any track day support you've provided.
Showcase Your Skills: In your application, clearly outline your skills related to the role, such as your ability to work under pressure, your attention to detail, and your proficiency with Microsoft Office Suite. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Gordon Murray Group LTD
✨Showcase Your Technical Skills
Make sure to highlight your Level 3 NVQ or equivalent qualifications in Vehicle Maintenance and Repair. Be prepared to discuss specific diagnostic repairs you've successfully completed, as well as any experience you have with automotive systems like braking and air conditioning.
✨Demonstrate Customer Communication
Since the role involves liaising with customers, it's crucial to showcase your verbal communication skills. Prepare examples of how you've effectively communicated technical information to customers in the past, ensuring they understood the work carried out on their vehicles.
✨Be Ready for Pressure
The job requires working well under pressure and adapting to short notice changes. Think of instances where you've successfully managed tight deadlines or unexpected challenges, and be ready to share these experiences during the interview.
✨Exhibit Teamwork and Initiative
Gordon Murray Automotive values good team working habits and self-determination. Prepare to discuss how you've collaborated with colleagues in previous roles and provide examples of when you've taken the initiative to improve processes or support your team.
