At a Glance
- Tasks: Manage and improve CRM systems, integrate AI tools, and automate workflows.
- Company: Join a growing legal and financial claims business focused on innovation.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Long-term opportunity with a supportive team and exciting projects.
- Why this job: Be at the forefront of AI and automation in a dynamic environment.
- Qualifications: Experience with CRM systems, APIs, and a passion for tech and analytics.
The predicted salary is between 50000 - 70000 £ per year.
Gordon Hoffman Solicitors is a growing UK legal and financial claims business focused on fraud and APP scam claims. We are looking for a technically minded systems and automation specialist to help us build and manage modern operational workflows across CRM, AI tools, analytics and automation systems. This is a hands-on role working closely with management to improve internal systems, automate processes and support future AI-assisted operations.
Key Responsibilities
- Manage and improve HubSpot CRM systems and workflows
- Build and maintain integrations between platforms and APIs
- Support implementation of AI-assisted operational workflows
- Help integrate AI and automation systems into operational processes
- Manage analytics, tracking and reporting systems
- Support reporting, automation and operational efficiency
- Assist with technical setup of accounts, subscriptions and integrations
- Work with management on future system scalability and operational improvements
- Support website, tracking and technical troubleshooting when required
Ideal Skills & Experience
We are looking for somebody with experience in several of the following:
- HubSpot CRM
- APIs and system integrations
- Google and Meta tracking & analytics systems
- Automation workflows
- AI tools and integrations
- JavaScript / technical web understanding
- CRM systems and operational workflows
- Data and analytics mindset
- Problem-solving and independent thinking
Experience with any of the following would be an advantage:
- Microsoft ecosystem (Azure, Dynamics 365, Power Platform)
- BigQuery
- SQL
What We're Looking For
- Strong technical and analytical mindset
- Ability to solve operational and systems problems
- Organised and proactive approach
- Good communication skills
- Comfortable working across multiple systems and platforms
- Interested in AI, automation and operational technology
Job Type
Full-time, Office / Hybrid, Long-term opportunity with growing business
Salary: Competitive and dependent on experience.
Pay: £40,000.00-£60,000.00 per year
Benefits:
- On-site parking
Work Location: Hybrid remote in Salford M50 3SG
CRM & AI Systems Specialist in Salford employer: Gordon Hoffman Solicitors
Gordon Hoffman Solicitors is an excellent employer that fosters a dynamic work culture, encouraging innovation and collaboration in the rapidly evolving fields of CRM and AI. With a focus on employee growth, we offer competitive salaries, flexible hybrid working arrangements, and opportunities to engage with cutting-edge technology in a supportive environment. Located in Salford, our team enjoys the benefits of a vibrant city while contributing to meaningful work in the legal and financial sectors.
