At a Glance
- Tasks: Manage and improve CRM systems, integrate AI tools, and automate workflows.
- Company: Join a growing legal and financial claims business focused on innovation.
- Benefits: Competitive salary, hybrid work options, and on-site parking.
- Other info: Long-term opportunity with excellent career growth potential.
- Why this job: Be at the forefront of AI and automation in a dynamic environment.
- Qualifications: Experience with CRM systems, APIs, and a passion for tech.
The predicted salary is between 40000 - 60000 £ per year.
Gordon Hoffman Solicitors is a growing UK legal and financial claims business focused on fraud and APP scam claims. We are looking for a technically minded systems and automation specialist to help us build and manage modern operational workflows across CRM, AI tools, analytics and automation systems. This is a hands-on role working closely with management to improve internal systems, automate processes and support future AI-assisted operations.
Key Responsibilities
- Manage and improve HubSpot CRM systems and workflows
- Build and maintain integrations between platforms and APIs
- Support implementation of AI-assisted operational workflows
- Help integrate AI and automation systems into operational processes
- Manage analytics, tracking and reporting systems
- Support reporting, automation and operational efficiency
- Assist with technical setup of accounts, subscriptions and integrations
- Work with management on future system scalability and operational improvements
- Support website, tracking and technical troubleshooting when required
Ideal Skills & Experience
- Experience in several of the following:
- HubSpot CRM
- APIs and system integrations
- Google and Meta tracking & analytics systems
- Automation workflows
- AI tools and integrations
- JavaScript / technical web understanding
- CRM systems and operational workflows
- Data and analytics mindset
- Problem-solving and independent thinking
Experience with any of the following would be an advantage:
- Microsoft ecosystem (Azure, Dynamics 365, Power Platform)
- BigQuery
- SQL
What We’re Looking For
- Strong technical and analytical mindset
- Ability to solve operational and systems problems
- Organised and proactive approach
- Good communication skills
- Comfortable working across multiple systems and platforms
- Interested in AI, automation and operational technology
Job Type
- Full-time
- Office / Hybrid
- Long-term opportunity with growing business
Salary: Competitive and dependent on experience.
Pay: £40,000.00-£60,000.00 per year
Benefits: On-site parking
Work Location: Hybrid remote in Salford M50 3SG
CRM & AI Systems Specialist in Manchester employer: Gordon Hoffman Solicitors
Gordon Hoffman Solicitors is an excellent employer for those seeking a dynamic and innovative work environment in the legal and financial claims sector. With a strong focus on employee growth, we offer opportunities to enhance your technical skills while working with cutting-edge CRM and AI systems. Our supportive culture encourages collaboration and creativity, making it an ideal place for professionals looking to make a meaningful impact in Salford.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & AI Systems Specialist in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gordon Hoffman Solicitors values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gordon Hoffman Solicitors might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gordon Hoffman Solicitors!
✨Direct Apply to Gordon Hoffman Solicitors
Let's not forget to apply directly through the Gordon Hoffman Solicitors website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace CRM & AI Systems Specialist in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gordon Hoffman Solicitors.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gordon Hoffman Solicitors. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gordon Hoffman Solicitors
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
