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- Tasks: Lead a dynamic team to ensure fast, accurate deliveries and maintain warehouse efficiency.
- Company: Gopuff delivers everyday essentials quickly, reshaping retail with a focus on convenience.
- Benefits: Enjoy holiday and sick pay, plus career growth opportunities and performance appraisals.
- Why this job: Join a vibrant team that values positivity and teamwork in a fast-paced environment.
- Qualifications: Experience in retail or warehouse settings; strong work ethic and effective communication skills required.
- Other info: Flexible hours during peak times; be part of a diverse and inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading – showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
- Picking and packing – accurately pick and pack items on a per order basis for dispatch to customers
- Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
- Issue resolution: Contact customer for substituted or out-of-stock items
- Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse clean, organized and a space you can be proud of
About You:
- You have experience working in a restaurant, dark store, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
- Strong work ethic, punctual, responsible and honest
- Must thrive in fast-paced environments
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available during peak hours (5pm – 4:30am)
Benefits:
- Holiday Pay + Sick Pay
- Career growth opportunities
- Performance appraisal
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At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Operations Supervisor employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with Gopuff's operations and values. Understanding their commitment to fast, efficient delivery and customer satisfaction will help you align your responses during interviews and show that you're a great fit for the team.
✨Tip Number 2
Highlight any relevant experience in fast-paced environments, such as retail or warehouse settings. Be ready to share specific examples of how you've successfully managed teams or resolved issues under pressure, as this is crucial for the Operations Supervisor role.
✨Tip Number 3
Demonstrate your leadership skills by discussing how you've trained or mentored others in previous roles. Gopuff values leaders who can inspire and guide their teams, so showcasing your ability to lead by example will set you apart.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you manage stock and inventory. Since the role involves stock management and ensuring order accuracy, sharing your strategies for maintaining an organised workspace will be beneficial.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operations Supervisor at Gopuff. Highlight your relevant experience in your application, especially in leading teams and managing warehouse operations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in fast-paced environments, and any relevant software knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your ability to lead a team and resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Gopuff
✨Show Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully led teams in the past. Highlight your ability to train new members and resolve issues effectively.
✨Demonstrate Your Problem-Solving Abilities
Gopuff values quick thinking and issue resolution. Prepare to discuss specific instances where you've tackled challenges in a fast-paced environment, especially related to order accuracy or customer service.
✨Familiarise Yourself with the Company Culture
Gopuff is all about convenience and efficiency. Research their operations and be ready to discuss how your values align with their mission. Showing enthusiasm for their vision can set you apart from other candidates.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your response to real-life situations, such as handling out-of-stock items or managing a busy shift. Practising these scenarios beforehand will help you articulate your thought process clearly.
