At a Glance
- Tasks: Lead a dynamic team to ensure fast and accurate deliveries while maintaining a clean warehouse.
- Company: Join Gopuff, a forward-thinking company reshaping retail with a focus on convenience.
- Benefits: Enjoy holiday pay, sick pay, and exciting career growth opportunities.
- Other info: Flexible hours available, perfect for students looking to earn while learning.
- Why this job: Be part of a motivated team delivering essentials and making a real impact.
- Qualifications: Experience in retail or warehouse environments and strong communication skills.
The predicted salary is between 22950 - 28050 £ per year.
Gopuff is looking for an Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, the Operations Supervisor plays an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before.
You will be responsible for leading the team during your shift:
- Leading: Showing the warehouse team how it’s done, leading by example and being responsible for that shift.
- Training: Training new team members and being confident on process and product.
- Picking and packing: Accurately pick and pack items on a per order basis for dispatch to customers.
- Drivers and riders: Be the point of contact for drivers on shift and work with them to ensure a slick delivery experience.
- Issue resolution: Contact customer for substituted or out-of-stock items.
- Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo.
- Warehouse management: Keep the warehouse clean, organized and a space you can be proud of.
About You:
- You have experience working in a restaurant, dark store, retail or warehouse environment.
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite).
- Strong work ethic, punctual, responsible and honest.
- Must thrive in fast-paced environments.
- Effective communication skills.
- Organised, team-oriented, positive attitude and helpful.
- Flexible and available during peak hours (5pm - 4:30am).
Benefits: Holiday Pay + Sick Pay, Career growth opportunities, Performance appraisal.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Operations Supervisor in London employer: goPuff
Gopuff is an excellent employer that values its Operations Associates by offering a dynamic work environment in Cambridge, England, where teamwork and collaboration are at the forefront. With attractive benefits such as holiday pay and ample opportunities for career advancement, employees can thrive both personally and professionally while contributing to a fast-paced and impactful operation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like goPuff and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at goPuff!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like goPuff keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Supervisor in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to goPuff:This is your chance to really connect with the team at goPuff. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at goPuff
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with goPuff.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show goPuff that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at goPuff. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
