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For Companies At a Glance
- Tasks: Drive customer engagement and retention through smart, data-driven CRM campaigns.
- Company: Join Gopuff, a leader in redefining shopping with instant delivery.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: Commercial mindset and technical skills in CRM.
- Other info: Be part of a dynamic team shaping the future of commerce.
The predicted salary is between 28800 - 48000 £ per year.
At Gopuff, we’re not just delivering convenience - we’re redefining how the world shops. Since pioneering instant needs in 2013, we’ve empowered millions of customers to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence.
We’re looking for an exceptional Customer Relationship Management Executive to join Team Blue! Gopuff is on a mission to become the go-to platform for instant delivery of everyday essentials - and our CRM team plays a key role in making that happen. We’re looking for a commercially-minded, technically capable CRM Executive to help drive customer engagement, retention, and lifetime value through smart, data-driven campaigns.
You’ll support the end-to-end execution of multi-channel CRM activity (email, push, in-app), working closely with growth, trading, and analytics to make every message count.
If you’re a high-performer who thrives in fast-paced, high-impact environments, this is your chance to build, innovate, and leave a lasting mark on one of the most disruptive industries in the world. Are you ready to shape the future of commerce? Let’s go.
CRM (Customer Relationship Management) Executive in London employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM (Customer Relationship Management) Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Gopuff. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got experience with CRM tools or data-driven campaigns, make sure to highlight that in conversations. We want to see how you can drive customer engagement and retention.
✨Tip Number 3
Prepare for the interview by understanding Gopuff's mission and values. We love candidates who are passionate about redefining shopping and can share ideas on how to enhance customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Team Blue!
We think you need these skills to ace CRM (Customer Relationship Management) Executive in London
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for Customer Relationship Management. Share any relevant experiences or projects that highlight your skills in driving customer engagement and retention. We love seeing candidates who are genuinely excited about the role!
Tailor Your Application: Make sure to customise your CV and cover letter for the CRM Executive position. Highlight your technical capabilities and any data-driven campaigns you've worked on. This shows us that you understand what we're looking for and that you're serious about joining Team Blue.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for high-performers who can communicate effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us that you’re proactive and know how to navigate the application process.
How to prepare for a job interview at Gopuff
✨Know Your CRM Inside Out
Before the interview, make sure you brush up on your CRM knowledge. Understand the tools and platforms commonly used in the industry, and be ready to discuss how you've used data-driven campaigns to enhance customer engagement and retention.
✨Showcase Your Analytical Skills
Gopuff is looking for someone who can drive results through smart, data-driven strategies. Prepare examples of how you've analysed customer data in the past to inform your decisions and improve campaign performance. Be specific about the metrics you tracked and the outcomes achieved.
✨Emphasise Team Collaboration
Since you'll be working closely with growth, trading, and analytics teams, highlight your experience in cross-functional collaboration. Share stories that demonstrate your ability to work effectively with others to achieve common goals, especially in fast-paced environments.
✨Be Ready to Innovate
Gopuff values innovation, so come prepared with ideas on how you could enhance their CRM strategies. Think about unique multi-channel approaches or creative campaigns that could drive customer loyalty and lifetime value. Show them you're not just a follower but a forward-thinker!
