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- Tasks: Lead a dynamic team in a fast-paced warehouse environment, ensuring smooth operations and customer satisfaction.
- Company: Gopuff delivers everyday essentials quickly, reshaping retail with a focus on convenience and customer needs.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus opportunities for career growth.
- Why this job: Join a vibrant team that values positivity, teamwork, and making a real impact in people's lives.
- Qualifications: Experience in retail or warehouse settings, strong communication skills, and a positive, organised attitude required.
- Other info: Flexible shifts available; be part of an inclusive workplace that celebrates diversity.
The predicted salary is between 21600 - 36000 £ per year.
Gopuff is looking for a Senior Operations Associate to join the Operations team. Directly reporting to a Site Leader, Senior OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Senior Operations Associate role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before.
You will be responsible for leading the team during your shift:
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift.
- Training: training new team members and being confident on process and product.
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers.
- Delivery Partners: support with managing the Delivery Partners to ensure a slick delivery experience.
- Issue resolution: contacting customers for substituted or out-of-stock items.
- Goods Inbound: receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
- Stock management: put away products to inventory locations and conduct cycle counts to minimise out-of-stock products.
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards.
- Health and Safety: supporting Onsite Health & Safety compliance and testing.
About You:
- You have experience working in a restaurant, retail or warehouse environment.
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace).
- Strong work ethic, punctual, responsible and honest.
- Effective communication skills.
- Organised, team-oriented, positive attitude and helpful.
- Flexible and available to cover shifts during operational hours (7am - 3am).
Benefits:
- Holiday & Sick Pay.
- Weekly pay cycle (Get paid weekly!).
- Career growth opportunities.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Junior Operations Supervisor employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Familiarise yourself with Gopuff's operations and values. Understanding their commitment to customer satisfaction and operational excellence will help you align your responses during interviews, showcasing how your experience fits into their mission.
✨Tip Number 2
Highlight any relevant experience in warehouse or retail environments. Be prepared to discuss specific examples of how you've led teams, managed stock, or resolved issues, as these are key responsibilities for the Junior Operations Supervisor role.
✨Tip Number 3
Demonstrate your flexibility and willingness to cover shifts. Gopuff operates during various hours, so showing that you're adaptable and ready to step in when needed can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the team dynamics and operational challenges at Gopuff. This shows your genuine interest in the role and helps you understand how you can contribute effectively to the team.
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Junior Operations Supervisor position at Gopuff. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, restaurant, or warehouse environments. Emphasise your leadership skills, ability to train others, and any relevant software knowledge.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the team at Gopuff, particularly in areas like issue resolution and stock management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Gopuff
✨Show Your Leadership Skills
As a Junior Operations Supervisor, you'll need to demonstrate your ability to lead a team. Be prepared to share examples of how you've successfully managed or trained others in previous roles, highlighting your leadership style and how you motivate your team.
✨Understand the Operations Process
Familiarise yourself with the key responsibilities outlined in the job description, such as picking and packing, stock management, and issue resolution. Showing that you understand these processes will impress the interviewers and demonstrate your readiness for the role.
✨Emphasise Your Communication Skills
Effective communication is crucial in this role, especially when managing delivery partners and resolving customer issues. Prepare to discuss how you've effectively communicated in past positions, and consider providing specific examples of successful interactions.
✨Demonstrate Your Flexibility
Gopuff values flexibility in its employees, given the operational hours. Be ready to discuss your availability and willingness to cover shifts, as well as any experiences where you've adapted to changing circumstances in the workplace.
