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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and high standards in our warehouse.
- Company: Join Gopuff, a fast-paced company delivering everyday essentials to customers anytime, anywhere.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus opportunities for career growth.
- Why this job: Be part of a vibrant team reshaping retail while enjoying a fun, snack-filled environment.
- Qualifications: Experience in retail or warehouse, strong work ethic, and effective communication skills required.
- Other info: Flexible shifts available; we value diversity and encourage all qualified individuals to apply.
The predicted salary is between 44000 - 84000 £ per year.
Overview
Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS\’ play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials – day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
Responsibilities
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
- Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
- Issue resolution: Contacting customers for substituted or out-of‑stock items
- Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of‑stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Health and Safety: Supporting Onsite Health & Safety compliance and testing
About You
- You have experience working in a restaurant, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
- Strong work ethic, punctual, responsible and honest
- Effective communication skills
- Organised, team‑oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (3pm-11pm or 11pm-7am)
Benefits
- Holiday & Sick Pay
- Weekly pay cycle (Get paid weekly!)
- Career growth opportunities
At Gopuff, we know that life can be unpredictable.
Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Junior Operations Supervisor employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Familiarise yourself with Gopuff's operations and values. Understanding their commitment to customer satisfaction and operational excellence will help you align your responses during interviews, showcasing how your experience fits into their culture.
✨Tip Number 2
Highlight any leadership experience you have, especially in fast-paced environments like retail or warehouses. Be ready to share specific examples of how you've successfully managed teams or resolved issues, as this role requires strong leadership skills.
✨Tip Number 3
Prepare to discuss your approach to training new team members. Since the role involves onboarding staff, demonstrating your ability to effectively train and motivate others will set you apart from other candidates.
✨Tip Number 4
Be flexible and ready to discuss your availability. Gopuff operates during various hours, so showing that you're willing to cover shifts and adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, management, or similar roles. Emphasise skills like leadership, communication, and organisation, which are crucial for the Junior Operations Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Gopuff that resonate with you, such as their commitment to customer service and operational excellence.
Highlight Relevant Experience: In your application, focus on any previous experience in retail, warehouse, or restaurant environments. Provide examples of how you've successfully led teams or managed operations to demonstrate your suitability for the role.
Showcase Your Soft Skills: Gopuff values a positive attitude and effective communication. Use your application to illustrate how your soft skills have contributed to team success in past roles, making you a great fit for their culture.
How to prepare for a job interview at Gopuff
✨Show Your Leadership Skills
As a Junior Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in leadership roles, even if they were informal. Share examples of how you've motivated others and handled challenges.
✨Demonstrate Your Problem-Solving Abilities
The role involves issue resolution, so think of specific instances where you've successfully resolved problems in a fast-paced environment. Highlight your ability to stay calm under pressure and find effective solutions.
✨Familiarise Yourself with Gopuff's Operations
Research Gopuff's operational processes and values. Understanding their commitment to customer satisfaction and efficiency will help you align your answers with their expectations during the interview.
✨Emphasise Your Flexibility
Gopuff operates during various hours, so it's crucial to express your willingness to cover shifts as needed. Share any past experiences that demonstrate your adaptability and commitment to teamwork.
