At a Glance
- Tasks: Lead a dynamic team to ensure fast and accurate deliveries while managing warehouse operations.
- Company: Join Gopuff, a forward-thinking company reshaping retail with a focus on convenience.
- Benefits: Enjoy holiday pay, sick pay, and exciting career growth opportunities.
- Other info: Flexible hours and a fun, inclusive workplace culture await you!
- Why this job: Be part of a motivated team delivering essentials and making a real impact.
- Qualifications: Experience in retail or warehouse environments and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Gopuff is looking for an Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, the Operations Supervisor plays an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before.
You will be responsible for leading the team during your shift:
- Leading: Showing the warehouse team how it’s done, leading by example and being responsible for that shift.
- Training: Training new team members and being confident on process and product.
- Picking and packing: Accurately pick and pack items on a per order basis for dispatch to customers.
- Drivers and riders: Be the point of contact for drivers on shift and work with them to ensure a slick delivery experience.
- Issue resolution: Contact customer for substituted or out-of-stock items.
- Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo.
- Warehouse management: Keep the warehouse clean, organized and a space you can be proud of.
About You:
- You have experience working in a restaurant, dark store, retail or warehouse environment.
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite).
- Strong work ethic, punctual, responsible and honest.
- Must thrive in fast-paced environments.
- Effective communication skills.
- Organised, team-oriented, positive attitude and helpful.
- Flexible and available during peak hours (5pm - 4:30am).
Benefits: Holiday Pay + Sick Pay, Career growth opportunities, Performance appraisal.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Operations Supervisor in Hackney employer: goPuff
Gopuff is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in a fast-paced environment. As an Operations Supervisor, you will benefit from career growth opportunities, competitive holiday and sick pay, and the chance to lead a motivated team dedicated to delivering essential products to customers. Join us at Gopuff, where your contributions directly impact our mission to reshape retail and bring convenience to everyday life.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Hackney
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gopuff's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Operations Supervisor role, especially your leadership skills and ability to thrive in fast-paced environments.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've resolved issues in previous roles. Gopuff values quick thinking and effective communication, so highlight those experiences during your chat.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Operations Supervisor in Hackney
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to lead a team and make a difference at Gopuff.
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced environments like retail or warehouses. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at goPuff
✨Know the Role Inside Out
Before your interview, make sure you understand the Operations Supervisor role thoroughly. Familiarise yourself with the key responsibilities like leading the team, managing stock, and ensuring order accuracy. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully led teams in the past, trained new members, or resolved issues. This will give the interviewer confidence in your ability to manage the warehouse effectively.
✨Emphasise Your Problem-Solving Abilities
Gopuff values quick thinking and effective issue resolution. Think of specific instances where you've tackled challenges in fast-paced environments. Whether it was dealing with out-of-stock items or ensuring smooth deliveries, sharing these experiences will showcase your readiness for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Prepare for questions like how you'd handle a delivery issue or manage stock discrepancies. Practising your responses will help you articulate your thought process clearly and demonstrate your problem-solving skills on the spot.
