Graduate Associate: Accounts, Live Shopping & Ops in London

Graduate Associate: Accounts, Live Shopping & Ops in London

London Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join our teams in Account Management, Live Shopping, and Operations to support exciting brands.
  • Company: Go Places, the UK's leading TikTok Shop agency, is growing fast.
  • Benefits: Enjoy a competitive salary, hybrid work, and clear career progression.
  • Other info: Experience the fastest-growing channel in UK retail with real responsibility.
  • Why this job: Gain real client exposure and learn social commerce from industry leaders.
  • Qualifications: Organised, detail-oriented, and passionate about TikTok and social media.

The predicted salary is between 25000 - 32000 £ per year.

Multiple roles across Account Management, Live Shopping, and Operations

Location: London (hybrid)

Job Type: Full-time, permanent

Experience level: Entry-level / Graduate (0–2 years)

About Go Places

Go Places is the UK's leading TikTok Shop agency. We run end-to-end social commerce for some of the country's most exciting consumer brands; across live shopping, affiliates, paid media, and branded content. We're around 50 people and growing fast.

About this role

This is an open application for early-career talent. Rather than recruiting for a single position, we are hiring across multiple entry-level roles in our Account Management, Live Shopping, and Operations teams. We will work with you through the interview process to identify the best fit based on your strengths, interests, and how you want to grow. Possible roles include (but are not limited to) Account Executive, Live Shopping Talent Coordinator, and Operations Executive. All of our entry-level roles share a common foundation: real client exposure from day one, structured development, and the chance to learn social commerce from the team building it.

What you might be doing

  • Account & client support: Supporting Account Managers and Senior Account Managers in delivering high-quality service to brand partners. Preparing campaign assets, client reports, and presentation materials. Taking meeting notes and following up on action items with internal teams and clients. Scheduling promotions and keeping internal systems up to date.
  • Performance reporting: Pulling campaign and sales data to feed into client reports and presentations. Tracking campaign metrics and surfacing performance anomalies, trends, or successes.
  • TikTok Shop operations: Taking ownership of back-end brand operations in TikTok Shop Seller Center. Setting up new deals, promotions, and bundles, ensuring all configurations are correct and ready to perform. Managing SKU listings, including pricing updates, product uploads, and content tweaks. Troubleshooting listing or pricing errors in coordination with platform reps and internal teams.
  • Live Shopping talent: Sourcing and prospecting Live Shopping presenters to represent our brands. Managing the contracting process and onboarding presenters to the Go Places way of working. Supporting presenter training across product knowledge, live selling techniques, and audience engagement. Coordinating with the Live Shopping Production team to make sure presenters arrive prepared with scripts, materials, and event details. Tracking presenter performance metrics and feeding insights back to the Strategy team.

Who you are

  • Organised and detail-oriented. You can juggle multiple priorities, schedules, and documents without dropping balls.
  • A clear communicator. You write well, present clearly, and can give and receive feedback.
  • Comfortable with numbers. You are not intimidated by a spreadsheet or a performance report.
  • Personable and collaborative. You build relationships easily, internally and externally.
  • Curious and fast-learning. You actually use TikTok, you have opinions about what works on it, and you pick things up quickly.
  • Reliable. You do what you say you will do.
  • Either some experience in marketing, e-commerce, content, or operational support roles, and/or a university degree.
  • Genuine passion for TikTok, social media, and consumer brands.
  • Right to work in the UK.

Preferred qualifications

  • Experience working at an early-stage start-up or scale-up.
  • Familiarity with TikTok Shop, affiliate platforms, or live shopping.
  • Experience in talent management, customer service, or similar relationship-led roles.
  • Basic understanding of social commerce as a category.

Real responsibility from day one, working with some of the country's biggest consumer brands. Clear progression paths across Account Management, Live Shopping, Paid, Content, and Operations. A flat structure where decisions are pushed down into the business and good ideas get heard. Proprietary technology and AI tooling that gives our teams an edge.

Graduate Associate: Accounts, Live Shopping & Ops in London employer: GoPlaces

Go Places is an exceptional employer for early-career talent, offering a dynamic work environment in the heart of London. With a focus on structured development and real client exposure from day one, employees benefit from clear progression paths and the opportunity to learn about social commerce while working with some of the UK's most exciting consumer brands. The collaborative culture and innovative use of proprietary technology ensure that every team member's ideas are valued and heard, making it a truly rewarding place to grow your career.

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Contact Details:

GoPlaces Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Graduate Associate: Accounts, Live Shopping & Ops in London

Tip Number 1

Network like a pro! Reach out to people in the industry on LinkedIn or even at events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for those interviews! Research Go Places and understand their vibe. Tailor your answers to show how you fit into their world of social commerce.

Tip Number 3

Show off your TikTok skills! Create content that showcases your understanding of the platform. It’s a fun way to demonstrate your passion and creativity.

Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Graduate Associate: Accounts, Live Shopping & Ops in London

Account Management
Client Support
Campaign Reporting
Data Analysis
TikTok Shop Operations
Content Management
Live Shopping Coordination

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the role you're applying for. Highlight your relevant skills and experiences that align with the responsibilities mentioned in the job description. We want to see how you fit into our world!

Show Your Passion for TikTok:Since we're all about TikTok Shop, let your enthusiasm shine through! Share any personal experiences or insights you have about TikTok and social commerce. This will help us see your genuine interest in the industry.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your strengths and potential.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the right role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at GoPlaces

Know Your TikTok

Since this role is all about social commerce, make sure you brush up on your TikTok knowledge. Familiarise yourself with current trends, popular creators, and successful campaigns. Being able to discuss what works on the platform will show your genuine passion and understanding of the industry.

Showcase Your Organisational Skills

As an organised and detail-oriented candidate, be ready to share examples of how you've managed multiple tasks or projects in the past. Whether it's through university projects or part-time jobs, highlight your ability to juggle priorities without dropping the ball.

Prepare for Client Scenarios

Since you'll be supporting Account Managers, think about potential client scenarios you might face. Prepare to discuss how you would handle client communications, report preparation, or troubleshooting issues. This will demonstrate your readiness for real client exposure from day one.

Ask Insightful Questions

Interviews are a two-way street, so come prepared with questions that show your curiosity about the company and the role. Ask about their approach to live shopping or how they measure success in their campaigns. This not only shows your interest but also helps you gauge if the company is the right fit for you.