At a Glance
- Tasks: Support account management, live shopping, and operations for exciting consumer brands.
- Company: Join the UK's leading TikTok Shop agency with a vibrant team culture.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Fast-paced environment with clear progression paths and innovative technology.
- Why this job: Dive into social commerce and gain real client exposure from day one.
- Qualifications: Organised, detail-oriented, and passionate about TikTok and social media.
The predicted salary is between 25000 - 32000 £ per year.
Multiple roles across Account Management, Live Shopping, and Operations
Location: London (hybrid)
Job Type: Full-time, permanent
Experience level: Entry-level / Graduate (0–2 years)
About Go Places
Go Places is the UK's leading TikTok Shop agency. We run end-to-end social commerce for some of the country's most exciting consumer brands; across live shopping, affiliates, paid media, and branded content. We're around 50 people and growing fast.
About this role
This is an open application for early-career talent. Rather than recruiting for a single position, we are hiring across multiple entry-level roles in our Account Management, Live Shopping, and Operations teams. We will work with you through the interview process to identify the best fit based on your strengths, interests, and how you want to grow. Possible roles include (but are not limited to) Account Executive, Live Shopping Talent Coordinator, and Operations Executive. All of our entry-level roles share a common foundation: real client exposure from day one, structured development, and the chance to learn social commerce from the team building it.
What you might be doing
- Account & client support: Supporting Account Managers and Senior Account Managers in delivering high-quality service to brand partners. Preparing campaign assets, client reports, and presentation materials. Taking meeting notes and following up on action items with internal teams and clients. Scheduling promotions and keeping internal systems up to date.
- Performance reporting: Pulling campaign and sales data to feed into client reports and presentations. Tracking campaign metrics and surfacing performance anomalies, trends, or successes.
- TikTok Shop operations: Taking ownership of back-end brand operations in TikTok Shop Seller Center. Setting up new deals, promotions, and bundles, ensuring all configurations are correct and ready to perform. Managing SKU listings, including pricing updates, product uploads, and content tweaks. Troubleshooting listing or pricing errors in coordination with platform reps and internal teams.
- Live Shopping talent: Sourcing and prospecting Live Shopping presenters to represent our brands. Managing the contracting process and onboarding presenters to the Go Places way of working. Supporting presenter training across product knowledge, live selling techniques, and audience engagement. Coordinating with the Live Shopping Production team to make sure presenters arrive prepared with scripts, materials, and event details. Tracking presenter performance metrics and feeding insights back to the Strategy team.
Who you are
- Organised and detail-oriented. You can juggle multiple priorities, schedules, and documents without dropping balls.
- A clear communicator. You write well, present clearly, and can give and receive feedback.
- Comfortable with numbers. You are not intimidated by a spreadsheet or a performance report.
- Personable and collaborative. You build relationships easily, internally and externally.
- Curious and fast-learning. You actually use TikTok, you have opinions about what works on it, and you pick things up quickly.
- Reliable. You do what you say you will do.
- Either some experience in marketing, e-commerce, content, or operational support roles, and/or a university degree.
- Genuine passion for TikTok, social media, and consumer brands.
- Right to work in the UK.
Preferred qualifications
- Experience working at an early-stage start-up or scale-up.
- Familiarity with TikTok Shop, affiliate platforms, or live shopping.
- Experience in talent management, customer service, or similar relationship-led roles.
- Basic understanding of social commerce as a category.
Real responsibility from day one, working with some of the country's biggest consumer brands. Clear progression paths across Account Management, Live Shopping, Paid, Content, and Operations. A flat structure where decisions are pushed down into the business and good ideas get heard. Proprietary technology and AI tooling that gives our teams an edge.
Graduate Associate: Accounts, Live Shopping & Ops employer: GoPlaces
At Go Places, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of London. Our commitment to employee growth is evident through structured development programmes and real client exposure from day one, ensuring that you gain invaluable experience in the dynamic world of social commerce. Join us to be part of a fast-growing team where your ideas are valued, and you can thrive in a supportive environment while working with some of the UK's most exciting consumer brands.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Associate: Accounts, Live Shopping & Ops
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or even at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Go Places and understand their vibe. Tailor your answers to show how you fit into their culture and values.
✨Tip Number 3
Show off your TikTok skills! Create content that showcases your understanding of social commerce. It’s a fun way to demonstrate your passion and creativity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Graduate Associate: Accounts, Live Shopping & Ops
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role you're applying for. Highlight your relevant skills and experiences that align with the responsibilities mentioned in the job description. We want to see how you fit into our world!
Show Your Passion for TikTok:Since we're all about TikTok and social commerce, let your enthusiasm shine through! Share any personal experiences or insights you have about TikTok, live shopping, or consumer brands. It’ll show us you’re genuinely interested in what we do.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the right role. Plus, it’s super easy to do!
How to prepare for a job interview at GoPlaces
✨Know Your TikTok
Since this role is all about social commerce, make sure you brush up on your TikTok knowledge. Familiarise yourself with current trends, popular creators, and how brands are using the platform. This will show your genuine passion for TikTok and help you stand out.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the interviewers.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Whether it's discussing your experiences or answering questions, clear communication is crucial. You might even want to prepare a few questions to ask them, showing that you're engaged and interested.
✨Be Ready to Discuss Numbers
Since the role involves performance reporting and metrics, be prepared to talk about any experience you have with data analysis. If you’ve worked with spreadsheets or reports before, share those experiences. It’ll demonstrate your comfort with numbers and analytical thinking.
