Go Places is the UK's full-service, tech-enabled social commerce partner for household-name brands, and TikTok Shop's #1 UK live shopping partner. That covers always-on live shopping from 15+ in-house London studios and a 4,000-strong exclusive affiliate network, plus managed creator and affiliate programmes, ads, organic content, inventory planning and data, all powered by One Place, our proprietary analytics platform.
We are a registered TikTok Shop Partner and Affiliate Partner, and one of two UK agencies selected by YouTube for its Shopping affiliate programme. Our clients include Shark, Ninja, SodaStream, Sensodyne, LG, TRIP and PerfectTed, and in 2026 we won Gold for Best Social Commerce Campaign at the Performance Marketing Awards. We are around 60 people, data-driven and growing fast.
Role Overview
We’re looking for analytical, people-focused Account Managers to join our expanding and exciting team. At GoPlaces, you'll work with some of the biggest UK beauty brands, building strong relationships with key stakeholders, becoming their trusted point of contact, and championing their success internally.
This is no ordinary Account Manager role - you will own brand budgets, working closely with our revenue acceleration team to decide how to deploy marketing funds to maximise performance. You'll be responsible not only for building strong client relationships, but also for driving commercial growth, by developing an understanding of the financial side of Social Commerce, and using this data and insights to shape strategy and deliver measurable results for your brands.
With real ownership, autonomy, and a clear progression path, this is an exciting role where you can make a meaningful impact in the exciting and growing world of social commerce.
Core responsibilities
Grow brands on Social Commerce
- Develop and implement strategies to increase brand visibility, sales, and market share across social commerce platforms, with a primary focus on TikTok Shop.
- Partner with internal specialists across Paid Advertising, Live Shopping, and Affiliate Marketing to optimise sales performance and deliver commercial growth.
- Plan regular, co-ordinated promotional campaigns (e.g. Black Friday Cyber Monday)
- Act as the voice of your brands internally at Go Places, aligning cross-functional teams to deliver a tailored growth strategy for each client.
- Take ownership of key commercial and financial metrics, including your brands' Profit & Loss (P&L), monitoring performance and identifying opportunities for growth.
- Manage budget allocations across advertising, promotions, and marketing activities to maximise return on investment.
- Analyse and report on performance, providing data-driven insights and recommendations to improve commercial results.
- Identify cost-saving opportunities and operational efficiencies while ensuring profitability targets are achieved.
Own client relationships
- Build and maintain strong, positive relationships with clients, acting as the primary point of contact.
- Develop a deep understanding of each client's brand, products, market positioning, and commercial objectives to tailor strategies and services to their needs.
Who you are
- A beauty obsessive who knows the category inside out: the brands, the launches, the ingredients and the creators driving conversation.
- Highly analytical, with the ability to turn data and financial metrics into actionable insights and compelling recommendations.
- A confident communicator who can build trusted relationships, present ideas clearly, and navigate challenging client conversations.
- Commercially minded and results-driven, with the ability—or ambition—to understand the financial drivers of social commerce and use them to deliver profitable growth for both our brands and GoPlaces
- Proactive and independent, taking ownership of your work and thriving with autonomy.
Qualifications
- 3–5 years' experience in commercial and analytical roles, ideally working with Beauty brands or products.
- Proven experience managing budgets and/or owning the commercial or financial performance of a client, account, or programme.
- Strong experience building and managing external client relationships.
- Experience working in an early-stage startup or high-growth scale-up environment is a bonus
What we offer
- Up to 15% Bonus
- Phantom Share Options
- Summer working hours – finish at 1pm every Friday from June to August
- The ability to work from abroad for 2 weeks per year
- 25 days holiday + your birthday off + public holidays
- Hybrid working: 3 days in our Archway office and 2 optional WFH days
(Beauty) Senior Account Manager employer: GoPlaces
GoPlaces in London is an exceptional employer that champions creativity and innovation, offering a dynamic work culture where your ideas can flourish. With a focus on employee growth, you will have the opportunity to lead a talented team while enjoying the benefits of hybrid working and generous bonuses, making it a rewarding place to advance your career in the creator economy.
