At a Glance
- Tasks: Lead the design of innovative messaging solutions and build chatbots for seamless communication.
- Company: Join a leading tech giant at the forefront of mobile communication.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with mentorship and career advancement opportunities.
- Why this job: Be a key player in shaping the future of global communication technologies.
- Qualifications: 6 years of coding experience and strong problem-solving skills required.
The predicted salary is between 70000 - 90000 £ per year.
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 6 years of experience coding with one or more programming languages (e. g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
- Minimum qualifications
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 6 years of experience working with client-side web technologies (e. g., HTML, CSS, Java Script, or HTTP).
- 6 years of experience coding with one or more programming languages (e. g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
- Preferred qualifications
- Master's degree in Computer Science, Engineering, or a related technical field.
- Experience with Node. js, Type Script, Python, RESTful APIs, OAuth2, JSON-based webhooks, and proficiency in Google Cloud Platform (GCP).
- Experience with conversational messaging (e. g. business messaging API or platforms) and familiarity with GSMA standards, SMS/MMS gateways, and telecom signaling.
- Advanced proficiency in Consulting, Software system design, and the ability to drive alignment across product, sales, and partner teams.
- Understanding of the digital advertising ecosystem and how messaging serves as a conversion channel.
- Knowledge of Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for conversational experiences.
About The Job
As a member of the Android and Business Communication (ABC) Partner Engineering team, you will be at the forefront of the mobile revolution, driving the global adoption of next-generation communication technologies.
We act as a crucial bridge between our products and the partner ecosystem.
By blending deep technical expertise with strategic relationship management, you will dismantle barriers and accelerate the integration of our services, ensuring a seamless and advanced communication experience for billions of users on Android and beyond.
This is more than just a role; you are an ecosystem builder, and a key player in defining the future of how the world connects.
Responsibilities
- Lead end-to-end design of conversational messaging solutions, architecting flows, building chatbots, and integrating agentic conversational marketing experiences.
- Serve as the RCS technical expert to guide partners, troubleshoot complex issues, and build scalable solutions that ensure maximum technical adoption.
- Manage executive-level stakeholder interactions and secure alignment with clients, partners, and sales during account business planning.
- Lead cross-functional efforts and help peers succeed via mentorship, solution reviews, and dedicated support.
- Write production-level code and follow engineering best practices (design and code reviews, test coverage).
Use scripting languages (such as Python, Node. js) to build internal tools, automate partner onboarding processes, and parse large datasets for troubleshooting.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
See also Google's EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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Senior Customer Solutions Engineer, RCS Business Messaging employer: Google
Google is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its employees. With a strong commitment to professional development, team members have access to numerous growth opportunities and resources to enhance their skills. Working remotely in the UK allows for a flexible work-life balance while being part of a globally recognised leader in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Solutions Engineer, RCS Business Messaging
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace Senior Customer Solutions Engineer, RCS Business Messaging
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Google.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Google and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Google
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Google uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.