At a Glance
- Tasks: Lead customer engagement strategies and manage high-profile executive interactions.
- Company: Join Google Cloud, a leader in digital transformation and innovative technology.
- Benefits: Competitive salary, bonuses, equity, and comprehensive benefits package.
- Other info: Dynamic role with opportunities for career advancement in a collaborative environment.
- Why this job: Make a real impact by shaping customer success and driving business growth.
- Qualifications: 7 years in consulting or customer-facing roles with strong problem-solving skills.
The predicted salary is between 110000 - 113000 £ per year.
Google welcomes people with disabilities. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Madrid, Spain; Warsaw, Poland; Milan, Metropolitan City of Milan, Italy.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience with strategy and management consulting, corporate strategy, executive operations, or a customer-facing advisory role (e.g., chief of staff, account or delivery management) at a technology firm.
- 7 years of experience in global programs or project management managing executive cross-functional stakeholders.
- 7 years of experience managing cross-functional or cross-team projects.
- Experience with the cloud market, running services businesses, managing executive-level customer programs, or resolving customer escalations.
Preferred qualifications:
- Strong problem-solving experience combined with sound business judgment, operational excellence in high-visibility event and engagement readiness, and the ability to manage dynamic, large-scale projects.
- Exceptional communication skills and a demonstrated ability to work in a highly collaborative, "team-first" environment.
- Exceptional ability to provide candid, high-level advisory to executive leaders, navigate sensitive organizational dynamics, and maintain composure and focus during high-stakes customer escalations.
- A "can-do" attitude with the flexibility to prioritize tasks effectively, switch gears between long-term strategy, crisis management, and tactical execution, and deliver results in a changing environment.
About The Job
This role offers a unique opportunity to operate at the intersection of immediate, high-visibility executive execution and long-term regional customer strategy. You will serve as a key bridge between global strategy evolution and regional execution, ensuring that strategic priorities translate into tangible business impact and long-term customer success. You will lead the external engagement strategy and day-to-day execution for Regional Leader(s) interacting with critical external counterparts. You will act as an advisor, managing executive-level customer touch-points, shaping high-profile briefings, and quarterbacking critical account escalations across the organization. You will also use these executive touch-points and data-driven insights to architect the region's broader customer growth and adoption plans. You will design, scale, and lead strategic programs that accelerate customer adoption (such as AI and Gemini activation). This role is a Key Advisor to the Regional Leader(s). You will possess a unique blend of high-level thinking, crisis-management composure, and exceptional operational excellence. You will be an expert at navigating complex matrixed environments and have a proven track record of advising executive leaders and driving large-scale change.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Design, incubate, and scale programs and vertical-specific incubation businesses.
- Steer the execution of global initiatives within the region, ensuring they are translated into actual business impact and derive actionable insights from managed projects to refine commercialization tactics and address regional priorities with agility.
- Develop and lead regional strategies that require deep subject-matter knowledge to drive customer adoption and accelerate business growth, including specific focus areas like AI and Gemini activation.
- Guide high-visibility account escalations across the organization to swift resolution.
- Work closely with account teams to shape executive engagements.
- Shape end-to-end briefings, content framing, and itineraries for executive leaders for high-visibility external engagements, customer summits, and regional trips.
- Develop and execute the external engagement strategy for the Regional Leader(s).
- Influence direction for complex organizational designs and commercial shifts.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Regional Customer and Engagement Lead, Google Cloud Consulting employer: Google
Google is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its employees. With a strong commitment to professional development, team members have access to numerous growth opportunities and resources to enhance their skills. Working remotely in the UK allows for a flexible work-life balance while being part of a globally recognised leader in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer and Engagement Lead, Google Cloud Consulting
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Google!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Regional Customer and Engagement Lead, Google Cloud Consulting position at Google via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Regional Customer and Engagement Lead, Google Cloud Consulting
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Google.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Google’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Google
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Google. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Google. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Google.
