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- Tasks: Manage high-impact learning solutions and collaborate with teams to support product launches.
- Company: Join Google, a leader in tech innovation and diversity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by improving training processes and customer experiences.
- Qualifications: Bachelor's degree and 5 years of relevant experience required.
- Other info: Google values diversity and offers equal opportunities for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
corporate_fare Google place London, UK Apply Bachelor\’s degree or equivalent practical experience. 5 years of experience in stakeholder-facing roles, interacting with senior partners. 5 years of experience in program or project management. 2 years of experience in a quantitative or metrics-measured role or business. Preferred qualifications: 4 years of experience in using data analysis to identify needs and measure impact in an operations organization. Experience in designing and managing learning solutions to meet regulatory requirements, preferably within a product-oriented role. Experience partnering with external suppliers/agent-based programs to deliver improvements in operational metrics and meet or exceed compliance standards. Ability to balance quality and cost imperatives across a large, agent-based program and to deliver against rigorous performance-based metrics. Excellent written and verbal communication skills. About the job This role focuses on aggregate learning in areas such as Google product policies and proprietary Google tools. You will work closely with teams across gUP and gTech to support product launches and regulatory-mandated training. Responsibilities Manage the lifecycle (creation, rollout, measurement) of high-impact learning solutions, aligning cross-functional stakeholders around clear objectives and plans. Develop and implement strategies across gTech Users and Products (gUP) to drive improvements in operational metrics and training ROI. Create and maintain a compliant and aligned framework for training processes, including scoping, asset creation, and supplier engagement standards. Partner with internal teams to identify knowledge gaps, analyze quality trends, and support their business goals (e.g., product launches, new tools, regulatory mandates). Collaborate with suppliers to build programs that improve customer experience metrics. Google is an equal opportunity employer committed to diversity and inclusion. We provide equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related conditions. English proficiency is required for all roles to facilitate global collaboration. Note to recruitment agencies: Google does not accept unsolicited resumes and is not responsible for fees related to them. #J-18808-Ljbffr
Contact Detail:
Google Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager, Supplier Enablement, gTech
✨Tip Number 1
Familiarise yourself with Google's product policies and tools. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and the company.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analysis in previous roles. Highlighting your quantitative skills will show that you can meet the metrics-measured requirements of the position.
✨Tip Number 4
Research the latest trends in learning solutions and regulatory requirements within tech. Being knowledgeable about current industry standards will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Program Manager, Supplier Enablement, gTech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in program or project management, especially in stakeholder-facing roles. Emphasise any quantitative or metrics-measured roles you've held, as well as your ability to use data analysis to drive improvements.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your experience in managing learning solutions and how it aligns with the responsibilities of the role. Mention specific examples of how you've partnered with suppliers or improved operational metrics in previous positions.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful stakeholder engagement.
Showcase Relevant Projects: If you have experience with regulatory requirements or product-oriented roles, make sure to showcase these projects in your application. Detail your contributions and the impact they had on compliance standards or operational metrics.
How to prepare for a job interview at Google
✨Showcase Your Stakeholder Management Skills
Since the role requires interaction with senior partners, be prepared to discuss your experience in managing stakeholder relationships. Share specific examples of how you've successfully navigated complex situations and built rapport with key stakeholders.
✨Demonstrate Your Data Analysis Expertise
With a preference for candidates who have experience in data analysis, come ready to explain how you've used data to identify needs and measure impact. Prepare to discuss any relevant metrics or outcomes from your previous roles that highlight your analytical skills.
✨Highlight Your Program Management Experience
As program management is a core aspect of this position, be sure to detail your experience in managing the lifecycle of learning solutions. Discuss specific projects where you aligned cross-functional teams and achieved measurable results.
✨Prepare for Questions on Compliance and Quality
Given the focus on regulatory requirements and compliance standards, anticipate questions about how you've ensured quality in training processes. Be ready to share examples of frameworks you've developed or adhered to in past roles.
