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- Tasks: Lead and manage audit processes to enhance Trust and Safety at Google.
- Company: Join Google, a leader in tech innovation and user trust.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Why this job: Make a real impact on internet safety while developing your career.
- Qualifications: 7 years in project management and people management required.
- Other info: Collaborative environment with a focus on operational excellence and AI integration.
The predicted salary is between 70000 - 90000 £ per year.
Bachelor's degree or equivalent practical experience.
7 years of experience in program or project management.
7 years of experience in people management.
Experience working in risk, regulatory audit or controls assurance.
Preferred qualifications:
- Experience managing a broad range of stakeholders at different levels.
- Experience managing teams and programs, ideally in a large, complex or regulated environment.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About The Job
In this role, you will manage Trust and Safety's growing external and internal audit and remediation obligations to ensure audits are a predictable norm for Trust and Safety. As part of this, you and your team will work to launch and manage AI-enabled workflows, generating both operational metrics and insights to ensure the Trust and Safety organisation is maturing to reduce audit risk. You will also work with a wide range of Google colleagues. Therefore, brilliant stakeholder management skills, operational excellence, a strategic and innovative mindset and experience of both internal and external audit will be key to your success in this role.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Support and coach team members to reach career goals, deliver critical, scaled regulatory and risk-based audit work globally across Trust and Safety, strengthen program management skills, strive for operational excellence and enable AI skill-up and step change.
- Design and report operational metrics, insights, team wins, issues and escalations requiring support, aiming for no surprises approach.
- Design, deploy and operate scaled, AI enabled processes across external audit, internal audit and remediation programs.
- Build strong working relationships with cross-functional stakeholders to enable clarity on roles and responsibilities, transparency on the audit pipeline and successful delivery on audit obligations.
- Manage cross-Trust and Safety remediation work to ensure our controls continue to mature, be fit for purpose and result in predictable audit outcomes.
- Share risk insights with our controls team and cross-Trust and Safety stakeholders to guide maturation investments.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Manager, Audit Readiness, Trust and Safety employer: Google
Contact Detail:
Google Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Audit Readiness, Trust and Safety
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at Google or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for managerial roles in audit readiness. Think about how your experience aligns with the job description and be ready to share specific examples of your past successes.
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Be ready to discuss how you've successfully collaborated with different teams and managed expectations in complex environments. This is key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Manager, Audit Readiness, Trust and Safety
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 7 years of experience in program or project management. We want to see how you've managed teams and tackled challenges in risk, regulatory audit, or controls assurance. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention your stakeholder management skills and any experience in large, complex environments. This will show us you’re serious about the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure your writing is free from errors and easy to read. A well-structured application can really make you stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Google
✨Know Your Stuff
Make sure you brush up on your knowledge of risk management, regulatory audits, and controls assurance. Familiarise yourself with the latest trends in Trust and Safety, as well as Google's approach to these areas. This will show that you're not just qualified but genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves managing teams, be ready to discuss your experience in people management. Prepare examples of how you've supported team members in reaching their career goals and how you've handled challenges in a leadership capacity. This will demonstrate your ability to coach and guide others effectively.
✨Stakeholder Management is Key
Highlight your experience in managing a broad range of stakeholders. Be prepared to share specific examples of how you've built strong working relationships and ensured clarity on roles and responsibilities in previous projects. This will illustrate your capability to navigate complex environments.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving and critical thinking skills. Think of scenarios where you've had to tackle unexpected issues or adapt to changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your attention to detail.