Strategy and Operations Principal Lead, gTech Ads Programs, GTM in London

This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Dublin, Ireland; Gurugram, Haryana, India; Hyderabad, Telangana, India; London, UK; Atlanta, GA, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

Preferred qualifications

• Experience in project or program management, process improvements, business analysis.
• Experience managing executive stakeholders, leading organization level strategic initiatives, and running business operations.
• Experience in managing major strategic and operational projects across Ads verticals.

About The Job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross‑functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The Go-to-Market Operations (GtM) team ensures Google's complex and ever‑evolving Ads business runs smoothly. We are instrumental in setting go-to‑market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Responsibilities

• Collaborate with senior leadership to define and drive global strategic initiatives, enabling data‑driven business decisions through cross‑functional partnerships.
• Structure and implement complex operational work plans, managing end‑to‑end projects that scale across global service and operations teams.
• Conduct rigorous business analysis and gather data‑driven insights to identify solutions that optimize service delivery and organizational effectiveness.
• Design go‑to‑market strategies for advertising services, tailoring approaches to regional priorities and service requirements across various account segments.
• Pilot and iterate on customer segmentation and resource allocation models for strategic enterprise accounts, establishing scalable global frameworks based on testing and feedback.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.