Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead complex projects in global submarine networks, ensuring seamless service delivery.
- Company: Join Google, a leader in innovation and technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make a global impact by managing cutting-edge telecommunications projects.
- Qualifications: Bachelor's degree and 5 years of project management experience required.
- Other info: Dynamic role with a focus on collaboration and customer engagement.
The predicted salary is between 36000 - 60000 Ā£ per year.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience with customer engagement, network design, network connectivity, process capability assessment, reporting, technology sales and operational support systems.
Preferred qualifications
- 5 years of experience managing cross-functional or cross-team projects.
- Experience with network configuration and operational analysis.
About The Job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish ā working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The Global Submarine Networks (GSN) Operations organization is the missionācritical engine responsible for the reliability, scalability, and performance of Google's subsea infrastructure. As a newly evolving entity, GSN Operations bridges the gap between massiveāscale infrastructure engineering and the delivery of highāavailability international connectivity services to Global Production and carrier customers. Our mission is to manage the transition from 'Build to Operate' with uncompromising excellence, integrating complex optical transport technologies with modern, softwareādefined IT service management (ITSM) principles.
In this role, you will be the foundational architect for how GSN moves from infrastructure construction to exceptional service delivery and management operating models. You will design the buildātoāoperate and serviceātoāhandover frameworks, ensuring that as new subsea cable systems reach commercial acceptance, they are seamlessly integrated into a governed, compliant, and customerācentric operational model. You will require a hybrid expertise in Telecommunications (Subsea/Optical) and IT Service Management (ITIL/Enterprise IT).
The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving team behind Google's groundbreaking innovations, empowering the development of our cuttingāedge AI models delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of worldāleading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities
- Design and deliver optimized program communication plans including executive and key partner communications.
- Determine phasing and metrics associated with program lifecycle that effectively address continuous improvement including resource stewardship, and near and longāterm objectives.
- Lead the design and implementation of regional buildātoāoperate and serviceātoāhandover business processes.
- Participate in new cable system deployments to ensure all operational, telemetry, and maintenance requirements are met before commercial launch.
- Act as the executive technical point of contact for tierā1 carrier customers, bridging the gap between their engineering teams and the network operations teams.
- Oversee the endātoāend service journey, from initial customer onboarding and activation to capacity upgrades and decommissioning.
- Partner with Sales to provide technical validation and solutioning for international connectivity products.
- Lead regional governance cadences to oversee network changes, maintenance, and risk mitigation.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Regional Service Manager, Global Submarine Networks in London employer: Google
Contact Detail:
Google Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Regional Service Manager, Global Submarine Networks in London
āØTip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
āØTip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and values, especially in areas like network design and operational support systems. This will help you tailor your responses and show you're genuinely interested.
āØTip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Regional Service Manager. Highlight your project management skills and customer engagement experience to make a strong impression.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Regional Service Manager, Global Submarine Networks in London
Some tips for your application š«”
Show Off Your Experience: Make sure to highlight your relevant experience in program or project management. We want to see how you've tackled complex projects and engaged with customers, so donāt hold back on those details!
Tailor Your Application: Take a moment to customise your application for the Regional Service Manager role. Use keywords from the job description to show us you understand what we're looking for and how you fit into our mission.
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon unless itās necessary. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: Donāt forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, itās super easy to do!
How to prepare for a job interview at Google
āØKnow Your Stuff
Make sure you brush up on your knowledge of network design and operational analysis. Be ready to discuss specific projects you've managed, especially those involving cross-functional teams. This will show that you have the practical experience theyāre looking for.
āØShowcase Your Communication Skills
As a Regional Service Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully communicated complex information in previous roles. This could be through presentations, reports, or even informal updates.
āØUnderstand Their Mission
Familiarise yourself with Googleās Global Submarine Networks and their mission to provide high-availability international connectivity. Being able to articulate how your skills align with their goals will demonstrate your genuine interest in the role and the company.
āØPrepare for Scenario Questions
Expect questions that ask how you would handle specific challenges related to project management and customer engagement. Think of scenarios where you had to overcome obstacles or manage risks, and be ready to explain your thought process and outcomes.
