At a Glance
- Tasks: Drive cloud deployment plans and clear technical blockers for customers.
- Company: Join Google Cloud, a leader in digital transformation and innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to upskill and lead customer teams.
- Why this job: Make a real impact by helping businesses leverage cutting-edge cloud technology.
- Qualifications: Experience in cloud architecture and programming; strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in one or more core areas: infrastructure modernization, Cloud runtimes (GKE/Cloud run), databases, or networking and security.
- Experience in programming languages, debugging, or systems design.
- Experience with cloud infrastructure or application modernization in a delivery role and deployment planning, orchestration, or change management.
- Ability to obtain a Security Check (SC) UK security clearance.
Preferred qualifications:
- Experience with Infrastructure as Code (Terraform) and CI/CD pipelines, and in programming languages (Python, Go) for automation.
- Experience with SRE principles, incident response protocols, lean/agile methodologies to manage delivery flow and eliminate waste.
- Experience guiding Global Systems Integrators (GSIs) or partners through technical implementations and enforcing quality standards.
- Familiarity with Google Cloud Foundation Toolkit (CFT) or similar standardized deployment libraries.
- Ability to act as a player-coach, upskilling customer teams through code walkthroughs and technical workshops.
- Ability to navigate ambiguity, facilitate technical workshops, and guide customers through the organizational change to adopt a new cloud-powered business process.
About the job:
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business generation ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Responsibilities:
- Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
Outcome Customer Engineer, Google Cloud Platform Delivery, Google Cloud in London employer: Google
At Google Cloud, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Outcome Customer Engineers enjoy a dynamic work environment where they can leverage cutting-edge technology to drive meaningful change for our customers. With ample opportunities for professional growth, a commitment to diversity and inclusion, and the chance to work alongside industry leaders in a globally recognised company, Google Cloud is the ideal place for those looking to make a significant impact in the tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Outcome Customer Engineer, Google Cloud Platform Delivery, Google Cloud in London
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Create a personal project or case study relevant to the challenges Google might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Outcome Customer Engineer, Google Cloud Platform Delivery, Google Cloud in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Google.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Google. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Google
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
