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- Tasks: Lead a team to drive cloud transformation and deliver technical solutions for customers.
- Company: Join Google Cloud, a leader in innovative technology and digital transformation.
- Benefits: Competitive salary, career development, and the chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities to influence and innovate in a rapidly growing sector.
- Why this job: Shape the future of businesses by leveraging Google’s advanced cloud solutions.
- Qualifications: 10 years in cloud architecture and 3 years managing technical teams.
The predicted salary is between 90000 - 120000 £ per year.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience with technical conversations, demos, prototyping, or workshops with customers.
Preferred qualifications:
- Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
- Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
- Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity).
- Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.
About the job:
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
- Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
- Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
- Through planning stages, determine alignment, coverage and staffing needs.
- Balance technical leadership with operational excellence, lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects.
- Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
Head of Customer Engineering, UKI, Retail, Google Cloud in London employer: Google
Contact Detail:
Google Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Engineering, UKI, Retail, Google Cloud in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is your chance to demonstrate your expertise in cloud engineering and customer solutions, so make it shine!
✨Tip Number 3
Prepare for those interviews! Research common questions for technical leadership roles and practice your responses. Don’t forget to have a few questions ready for them too – it shows you're genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us at StudySmarter. It’s a great way to stand out and show your enthusiasm for the role!
We think you need these skills to ace Head of Customer Engineering, UKI, Retail, Google Cloud in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 10 years of experience with cloud native architecture and any relevant customer-facing roles. We want to see how your background aligns with the needs of our team, so don’t hold back!
Tailor Your Application: Customise your application to reflect the specific qualifications mentioned in the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Google
✨Know Your Cloud Inside Out
Make sure you brush up on your knowledge of cloud native architecture and the specific technologies mentioned in the job description. Be ready to discuss your experience with virtualization, containerization, and any relevant tools you've used. This will show that you’re not just familiar with the concepts but have practical experience to back it up.
✨Showcase Your Leadership Skills
As a Head of Customer Engineering, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed teams in technical customer-facing roles, focusing on talent development and performance management. Highlight any successful projects where your leadership made a difference.
✨Engage with Technical Stakeholders
Be prepared to discuss how you've engaged with technical stakeholders and executive leaders in the past. Think of specific instances where you delivered compelling messages or led strategic conversations. This will help illustrate your ability to drive value realization and business opportunities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and technical acumen. Practice articulating your thought process when faced with complex cloud solutions or customer challenges. This will demonstrate your ability to think critically and provide trusted technical advice.