Customer Engineer, Telco, Google Cloud Platform
Customer Engineer, Telco, Google Cloud Platform

Customer Engineer, Telco, Google Cloud Platform

Bachelor 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers to architect cloud solutions and drive technical wins.
  • Company: Join Google Cloud, a leader in innovative technology and digital transformation.
  • Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
  • Why this job: Shape the future of businesses using cutting-edge cloud technology.
  • Qualifications: Bachelor's degree and 6 years of experience in cloud engineering or support roles.
  • Other info: Be part of a dynamic team driving impactful change across industries.

The predicted salary is between 43200 - 72000 £ per year.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

  • Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
  • Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).

About The Job:

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

  • Develop and own the technical account plan and strategy, participating in planning and supporting specific sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Customer Engineer, Telco, Google Cloud Platform employer: Google

At Google Cloud, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Customer Engineer, you'll not only engage with cutting-edge technology but also have access to extensive professional development opportunities, ensuring your growth in a rapidly evolving field. Our collaborative culture encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact while working alongside some of the brightest minds in the industry.
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Contact Detail:

Google Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engineer, Telco, Google Cloud Platform

✨Tip Number 1

Get to know the company inside out! Research Google Cloud Platform's latest projects and innovations. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your technical storytelling! You’ll need to explain complex concepts simply. Use real-world examples from your experience to demonstrate how you've solved similar problems in the past.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even referrals, which can be a game-changer in landing that job.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Google Cloud Platform.

We think you need these skills to ace Customer Engineer, Telco, Google Cloud Platform

Cloud Native Architecture
Customer Engagement
Cloud Engineering
Virtualization
Containerization
Programming Languages
Systems Design
Technical Presentations
Infrastructure Modernization
Application Modernization
Data Management
Data Analytics
Security Concepts
Sales Cycle Management
Technical Strategy Development

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 6 years of experience with cloud native architecture and any customer-facing roles you've had. We want to see how you've engaged with technical stakeholders and presented solutions, so don’t hold back!

Tailor Your Application: Customise your application to reflect the specific qualifications mentioned in the job description. If you’ve got experience in infrastructure or application modernisation, let us know how you’ve tackled those challenges!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Google Cloud Platform.

How to prepare for a job interview at Google

✨Know Your Tech Inside Out

Make sure you’re well-versed in cloud native architecture and the specific technologies mentioned in the job description. Brush up on your knowledge of virtualization, containerization, and programming languages. Being able to discuss these topics confidently will show that you’re the right fit for the role.

✨Prepare for Technical Conversations

Since you'll be engaging with technical stakeholders, practice articulating complex concepts in a clear and concise manner. Prepare examples from your past experiences where you successfully solved technical issues or led customer workshops. This will demonstrate your ability to communicate effectively in a customer-facing role.

✨Showcase Your Sales Acumen

Even though this is a technical role, having a grasp of the sales cycle is crucial. Be ready to discuss how you've driven sales in previous positions, particularly in areas like infrastructure or application modernisation. Highlight any experience you have in defining delivery plans and transitioning them to execution.

✨Engage with Real-World Scenarios

Prepare to discuss real-world scenarios where you’ve had to troubleshoot or architect solutions. Think about specific challenges you faced and how you overcame them. This will not only showcase your problem-solving skills but also your ability to think strategically about customer needs.

Customer Engineer, Telco, Google Cloud Platform
Google

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