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- Tasks: Help customers leverage Google Cloud for their business needs and solve technical challenges.
- Company: Join Google Cloud, a leader in cloud computing, empowering businesses globally.
- Benefits: Enjoy flexible work options, innovative projects, and a collaborative culture.
- Why this job: Be part of a transformative team that drives digital change and supports diverse clients.
- Qualifications: Bachelor's degree and 10 years of relevant experience in cloud architecture and customer support.
- Other info: Opportunity to work with cutting-edge technology and engage with top-tier clients.
The predicted salary is between 43200 - 72000 £ per year.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
- Experience working with digital native clients.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Experience in migrating applications and services to cloud platforms.
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers, and firewalls.
- Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in Enterprise accounts.
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
About the job:
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities:
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
Customer Engineer, Google Cloud (Fixed-Term Contract) employer: Google
Contact Detail:
Google Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer, Google Cloud (Fixed-Term Contract)
✨Tip Number 1
Familiarise yourself with Google Cloud's latest offerings and features. Being well-versed in their products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Google Cloud employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical challenges for clients. Highlighting your problem-solving skills and customer engagement experience will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to cloud computing and digital transformation. Being able to speak knowledgeably about these topics will show that you're proactive and passionate about the field.
We think you need these skills to ace Customer Engineer, Google Cloud (Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with cloud native architecture and customer-facing roles. Emphasise any relevant projects or achievements that demonstrate your expertise in cloud infrastructure engineering and working with digital native clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Google Cloud. Discuss your experience in migrating applications to cloud platforms and how you've built relationships with customers. Be specific about how your skills align with the responsibilities outlined in the job description.
Showcase Technical Skills: When detailing your experience, focus on your knowledge of networking concepts, security practices, and any hands-on experience with virtualization or containerization platforms. Use examples to illustrate how you've successfully resolved technical issues for customers.
Prepare for Interviews: If you get an interview, be ready to discuss your approach to understanding customer requirements and presenting solutions. Prepare to share examples of how you've engaged with technical stakeholders and executive leaders, as well as your strategies for overcoming technical blockers.
How to prepare for a job interview at Google
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with cloud native architecture and infrastructure engineering. Highlight specific projects where you've successfully implemented solutions, especially in customer-facing roles.
✨Understand Google Cloud Products
Familiarise yourself with the latest Google Cloud offerings and how they can benefit businesses. Be ready to discuss how you would leverage these products to solve customer challenges.
✨Engage with Real-World Scenarios
Prepare to present case studies or examples from your past work that demonstrate your ability to engage with technical stakeholders and resolve complex issues. This will show your problem-solving skills and customer-centric approach.
✨Build Rapport with Interviewers
Establish a connection with your interviewers by asking insightful questions about their experiences and the company culture. This not only shows your interest but also helps you gauge if the role is the right fit for you.
