Customer Engineer, Cloud Start-ups and Scale-ups
Customer Engineer, Cloud Start-ups and Scale-ups

Customer Engineer, Cloud Start-ups and Scale-ups

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help start-ups and scale-ups leverage Google Cloud for their business challenges.
  • Company: Join Google, a leader in cloud technology, transforming businesses globally.
  • Benefits: Enjoy competitive salary, remote work options, and a vibrant company culture.
  • Why this job: Be part of a dynamic team making a real impact in the tech ecosystem.
  • Qualifications: Bachelor's degree and 6 years in Customer Engineering required; cloud experience preferred.
  • Other info: Equal opportunity employer committed to diversity and inclusion.

The predicted salary is between 48000 - 72000 £ per year.

Customer Engineer, Cloud Start-ups and Scale-ups

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Customer Engineer, Cloud Start-ups and Scale-ups

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  • Bachelor\’s degree or equivalent practical experience.
  • 6 years of experience in a Customer Engineering role.
  • Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
  • Experience working with start-up/scale-up.
  • Experience with Cloud products.

Minimum qualifications:

  • Bachelor\’s degree or equivalent practical experience.
  • 6 years of experience in a Customer Engineering role.
  • Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
  • Experience working with start-up/scale-up.
  • Experience with Cloud products.

Preferred qualifications:

  • Experience with optimizing database performance with respect to transactional or analytic workloads.
  • Experience with data/pipelining, AI/ML.
  • Experience in understanding a complex customer’s existing software workloads and the ability to define a technical migration roadmap to the Cloud reflecting specific customer needs.
  • Experience working with, and passion for, the startup ecosystem.
  • Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

About The Job
When leading companies choose Google Cloud, it\’s a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will partner with technical Sales teams as a data management subject matter expert to differentiate Google Cloud to our customers in the Start-up ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
You will be a part of a team working in an environment of respect where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities

  • Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle.
  • Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
  • Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google\’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Project Management, Consulting, and Engineering

  • Industries

    Information Services and Technology, Information and Internet

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Customer Engineer, Cloud Start-ups and Scale-ups employer: Google

Google is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the thriving start-up ecosystem of London. Employees benefit from comprehensive growth opportunities, access to cutting-edge technology, and a commitment to diversity and inclusion, making it a rewarding place for those passionate about cloud solutions and customer success.
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Contact Detail:

Google Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Engineer, Cloud Start-ups and Scale-ups

✨Tip Number 1

Familiarise yourself with Google Cloud products and services. Understanding the specific features and benefits of these offerings will help you articulate how they can solve customer challenges, making you a more compelling candidate.

✨Tip Number 2

Network within the start-up ecosystem. Attend relevant events, webinars, or meetups to connect with professionals in the field. Building relationships can lead to valuable insights and potential referrals for the role.

✨Tip Number 3

Prepare to discuss your experience with data transformation and migration strategies. Be ready to share specific examples of how you've successfully implemented these solutions in previous roles, as this will demonstrate your expertise.

✨Tip Number 4

Showcase your problem-solving skills during interviews. Be prepared to tackle hypothetical scenarios related to customer objections or technical blockers, illustrating your ability to think critically and provide effective solutions.

We think you need these skills to ace Customer Engineer, Cloud Start-ups and Scale-ups

Cloud Architecture
Data Transformation
Migration Strategies
Disaster Recovery Planning
High Availability Solutions
Database Performance Optimisation
Data Governance
Technical Problem-Solving
Customer Relationship Management
Presentation Skills
Proof of Concept Development
Integration Strategies
Enterprise Architecture
Understanding of AI/ML Technologies
Start-up Ecosystem Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Customer Engineering, particularly focusing on your work with cloud products and start-ups. Use specific examples that demonstrate your ability to architect solutions for data transformation and migration.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the start-up ecosystem and how your background aligns with the responsibilities of the role. Mention any specific experiences that showcase your problem-solving skills and technical expertise in cloud solutions.

Showcase Technical Skills: Clearly outline your technical skills related to database performance optimisation, data pipelining, and AI/ML in your application. Use bullet points to make this information easy to read and ensure it stands out.

Highlight Customer Engagement Experience: Emphasise your experience in building and maintaining customer relationships. Provide examples of how you've successfully engaged with clients to understand their needs and deliver tailored solutions, as this is crucial for the role.

How to prepare for a job interview at Google

✨Showcase Your Technical Expertise

As a Customer Engineer, you'll need to demonstrate your deep understanding of cloud products and data management. Be prepared to discuss specific projects where you've architected solutions for data transformation or migration, and how you tackled technical challenges.

✨Understand the Start-up Ecosystem

Since this role focuses on start-ups and scale-ups, it's crucial to show your familiarity with their unique challenges. Research common pain points in the start-up world and be ready to discuss how Google Cloud can address these issues effectively.

✨Prepare for Problem-Solving Scenarios

Expect to face hypothetical scenarios during the interview where you'll need to troubleshoot technical issues. Practice articulating your thought process clearly, as this will showcase your problem-solving skills and ability to think on your feet.

✨Engage with Your Presentation Skills

You'll likely need to present solutions to potential customers, so practice your presentation skills. Use clear, concise language and focus on how Google Cloud can meet customer needs, ensuring you can convey complex information in an accessible way.

Customer Engineer, Cloud Start-ups and Scale-ups
Google
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  • Customer Engineer, Cloud Start-ups and Scale-ups

    London
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-09-01

  • G

    Google

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