At a Glance
- Tasks: Partner with sales teams to deliver innovative Google Cloud solutions and drive customer success.
- Company: Join Google Cloud, a leader in tech innovation and collaboration.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and industry engagement.
- Why this job: Make an impact by solving real customer challenges with cutting-edge technology.
- Qualifications: Bachelor's degree in a technical field and experience in business intelligence solutions.
The predicted salary is between 60000 - 80000 £ per year.
By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Dublin, Ireland.
Minimum qualifications:
- Bachelor's degree in a technical field or equivalent practical experience.
- 6 years of experience with business intelligence solutions.
- Experience in data analysis languages (e.g., SQL) and data modeling.
- Experience in demos, prototypes, or workshops with customers.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
- Experience working with LLMs and designing agentic workflows and multi-agent architectures.
- Experience in managing and delivering successful proof-of-concepts, focused on the customer value provided by the solution and meeting customer needs.
- Experience with Looker portfolio or similar technology, including analyzing data with SQL or Python.
- Experience with advanced data modeling and analytics.
- Excellent leadership and public speaking skills, including experience in creation of blogs and sales field enablement.
About the job:
As a Customer Engineer (CE) with a specialty in Looker BI, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of specialized workloads. You will leverage your deep expertise in our product areas, in partnership with Platform CEs, to develop architectures and prototypes, proofs-of-concept, and demos to promote new, highly specialized solutions to customers. You will solve customer issues and provide a critical feedback loop to influence customers and product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.
Responsibilities:
- Serve as the Looker subject matter expert alongside Sales teams to differentiate Google Cloud and recommend scalable, trusted data experiences that drive innovation.
- Design and deliver tailored presentations, demonstrations, and technical prototypes that clearly articulate specific use cases and business value to customers.
- Lead technical proof-of-concepts and manage RFP responses, ensuring deep prospect engagement through the effective application of complex technical knowledge.
- Promote Looker’s value through workshops and demonstrations, effectively communicating architectural concepts to audiences ranging from developers to IT leadership.
- Drive product adoption and productivity via multiple channels, including readiness to travel for on-site customer visits, industry conferences, and workshops.
Equal Employment Opportunity:
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Customer Engineer, Business Intelligence, Google Cloud employer: Google
At Google Cloud, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Customer Engineer in Business Intelligence, you will have the opportunity to work alongside innovative teams in vibrant locations like London or Dublin, where collaboration and creativity are at the forefront of our culture. With a strong emphasis on professional development, you'll benefit from continuous learning opportunities and the chance to engage with cutting-edge technologies, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engineer, Business Intelligence, Google Cloud
✨Tip Number 1
Get to know the company inside out! Research Google Cloud's products, especially Looker BI, and understand how they solve customer problems. This knowledge will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your presentation skills! As a Customer Engineer, you'll need to communicate complex ideas clearly. Set up mock presentations with friends or colleagues to get comfortable explaining technical concepts and demonstrating solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Google Cloud is present. Building relationships can give you insider tips and might even lead to referrals, which can be a game-changer in your job search.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team. So, get your application in and let’s make it happen!
We think you need these skills to ace Customer Engineer, Business Intelligence, Google Cloud
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with business intelligence solutions and data analysis languages like SQL. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about Google Cloud and how your background makes you a perfect fit for the Customer Engineer role. Let us know what excites you about the opportunity!
Showcase Your Communication Skills:Since this role involves engaging with technical stakeholders, make sure to highlight any experience you have in presenting or leading workshops. We love seeing candidates who can effectively communicate complex ideas in a clear and engaging way.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Google
✨Know Your Stuff
Make sure you brush up on your business intelligence solutions and data analysis languages like SQL. Be ready to discuss your experience with Looker and how you've used it in past projects. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Tailor Your Presentation
Since you'll be presenting to technical stakeholders, prepare a demo or prototype that highlights specific use cases relevant to the company. Think about how your solution can solve their problems and be ready to articulate the business value clearly.
✨Engage and Ask Questions
During the interview, engage with your interviewers by asking insightful questions about their current challenges and needs. This shows that you're genuinely interested in their business and helps you tailor your responses to what matters most to them.
✨Showcase Your Communication Skills
As a Customer Engineer, strong communication is key. Practice explaining complex concepts in simple terms. You might even want to prepare a short presentation or blog post to demonstrate your ability to convey information effectively, as this will resonate well with the interviewers.
