YouTube’s Escalation team at Google LLC operates 24/7, handling public conversations and sensitive user interactions while protecting brand reputation and user safety.
As an Escalation Specialist, you will craft impactful public-facing communications, manage a wide range of escalations from social channels, and collaborate with cross-functional teams including PR and Legal to resolve incidents quickly. The role requires on-call rotations and London-based work.
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Global Escalation & Social Crisis Specialist employer: Google LLC
DeepMind, as part of Google, offers an exceptional work environment that fosters innovation and collaboration among top-tier professionals in AI and materials science. Located in a vibrant tech hub, employees benefit from a culture that prioritises continuous learning and growth, alongside access to cutting-edge resources and interdisciplinary projects that drive meaningful advancements in semiconductor research.
