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- Tasks: Manage customer relationships and develop innovative storage solutions with Google Cloud.
- Company: Join Google Cloud, a leader in digital transformation and cutting-edge technology.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and the chance to work with top-tier technology.
- Why this job: Be part of a team that drives impactful solutions across various industries and enhances customer experiences.
- Qualifications: Bachelor's degree in a technical field and extensive experience in cloud computing and customer-facing roles required.
- Other info: Google values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 48000 - 72000 £ per year.
Minimum Qualifications:
- Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
- 10 years of experience in a customer-facing role in the enterprise technology space.
- 8 years of experience as a technical sales engineer in a cloud computing environment, with a focus on NetApp data storage and management solutions, or equivalent experience in a customer-facing role.
- 3 years of experience in cloud computing (infrastructure, storage, platforms and data), as well as cloud market, competitive dynamics, and customer buying behaviour.
Preferred Qualifications:
- Experience with hybrid cloud deployments and on-premises-to-cloud migration deployments, particularly involving NetApp systems.
- Experience developing innovative solutions to address customer requirements, sales acceleration tools using AI.
- Experience with storage, preferably NetApp, solutions within key verticals like Electronic Design Automation (EDA), Energy, Gaming, Healthcare, Software and Internet and Media & Entertainment, and for Data Management and AI applications in Google Cloud for in-Cloud and on-premises users.
- Deep understanding of NetApp technology, specifically ONTAP, and its integration with Google Cloud (GCNV).
- Deep expertise with GCNV offering as a technical sales engineer or a customer-facing role.
About the Job:
As a Storage Specialist, you will be responsible for incubating, growing and creating an efficient, leveraged Go-To-Market (GTM) model for Google Cloud Storage business, beginning with Google Cloud's NetApp Volumes (GCNV) offering. You will require deep collaboration with Product Management, Engineering, Storage Sales Specialists, Google Cloud, NetApp, partner sales, and GTM teams to deliver business goals, develop innovative sales acceleration and customer adoption tools and foster growth through direct, attached, and cross-selling strategies within new and existing customer accounts. You'll develop differentiated and customer-value-add solutions in partnership with other Google Cloud teams to integrate storage offerings, starting with GCNV, for key verticals like Banking and Insurance, Automotive, Electronic Design Automation (EDA), Energy, Gaming, Healthcare, Software and Internet and Media and Entertainment, and for Data Management and AI applications in Google Cloud for in-Cloud and on-premises users.
Responsibilities:
- Manage the technical aspects of the customer relationship, including product briefings, proof-of-concepts, and coordinating technical resources (product management, engineering) to answer customer questions and solve problems related to GCNV.
- Identify and address technical obstacles customers face, developing solutions and strategies to overcome them, specifically around data storage, management, and performance using GCNV.
- Provide technical guidance and ensure successful implementation of Google Cloud solutions, particularly GCNV, across the complete product portfolio.
- Develop industry specific blueprints to support repeatability and onboarding of new workloads/flows following Google Cloud best practices, with a focus on GCNV integration and optimization.
- Travel to customer sites, conferences, and other related events as required.
Storage Specialist Customer Engineer employer: Google Inc.
Contact Detail:
Google Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Storage Specialist Customer Engineer
✨Tip Number 1
Familiarise yourself with NetApp technology, especially ONTAP, and its integration with Google Cloud. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the cloud computing and data storage sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've developed innovative solutions in previous roles. Highlighting your experience with hybrid cloud deployments and customer-facing strategies will set you apart from other candidates.
✨Tip Number 4
Stay updated on Google Cloud's offerings and competitive landscape. Being knowledgeable about their products and how they compare to others will show your enthusiasm and readiness to contribute to the team.
We think you need these skills to ace Storage Specialist Customer Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer-facing roles, particularly in enterprise technology and cloud computing. Emphasise your expertise with NetApp data storage solutions and any specific projects that demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Storage Specialist at Google Cloud. Mention your understanding of GCNV and how your background aligns with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly outline your technical skills related to cloud computing, data storage, and management. Provide examples of how you've successfully implemented solutions in previous roles, especially those involving hybrid cloud deployments.
Highlight Collaborative Experience: Since the role requires deep collaboration with various teams, include examples of past experiences where you worked effectively with product management, engineering, or sales teams to achieve business goals.
How to prepare for a job interview at Google Inc.
✨Showcase Your Technical Expertise
Make sure to highlight your deep understanding of NetApp technology, especially ONTAP, and its integration with Google Cloud. Be prepared to discuss specific projects or experiences where you've successfully implemented these technologies.
✨Demonstrate Customer-Facing Experience
Since the role requires extensive customer interaction, share examples from your past roles where you effectively managed customer relationships. Discuss how you addressed their technical challenges and provided solutions that added value.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about potential technical obstacles customers might face with GCNV and how you would develop strategies to overcome them.
✨Understand the Market Dynamics
Familiarise yourself with the competitive landscape of cloud computing and data storage solutions. Be ready to discuss how you can leverage this knowledge to drive sales acceleration and customer adoption in the context of Google Cloud's offerings.
