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- Tasks: Drive customer success by deploying Google Cloud solutions and resolving technical challenges.
- Company: Join Google Cloud, a leader in innovative technology and digital transformation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Make a real impact on businesses while working with cutting-edge cloud technology.
- Qualifications: Experience in cloud architecture and strong technical skills required.
- Other info: Be part of a dynamic team with global reach and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities- Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new workloads within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in deployment planning, orchestration, or change management.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
- Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security.
- Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
- Experience working with product and capacity teams to resolve technical and capacity blockers.
- Experience with Google Cloud products and differentiating from engaging.
Outcome Customer Engineer, Google Cloud Platform employer: Google Inc.
Contact Detail:
Google Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outcome Customer Engineer, Google Cloud Platform
✨Tip Number 1
Network like a pro! Reach out to current or former Google Cloud employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Outcome Customer Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves coding and systems design, practice common coding challenges and be ready to discuss your past projects. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've cleared blockers or managed deployment plans effectively. This is your chance to demonstrate how you can drive value for customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Google Cloud team!
We think you need these skills to ace Outcome Customer Engineer, Google Cloud Platform
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Outcome Customer Engineer role. Highlight your experience with cloud native architecture and any relevant technical skills that align with what Google Cloud is looking for.
Showcase Your Technical Skills: Don’t shy away from showcasing your coding, debugging, or systems design skills. Mention specific programming languages you’re proficient in, like Python or Java, as these are key for the role.
Demonstrate Customer Engagement Experience: Since this role is customer-facing, share examples of how you've successfully engaged with technical stakeholders or executive leaders in the past. This will show us that you can effectively communicate and influence others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Google Inc.
✨Know Your Tech Inside Out
Make sure you’re well-versed in cloud native architecture and the specific Google Cloud products mentioned in the job description. Brush up on your coding skills, especially in languages like Python or Java, as you might need to demonstrate your technical prowess during the interview.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight your experience in deployment planning and how you've cleared blockers for clients. This will show that you understand the importance of customer relationships in driving value.
✨Be Ready to Discuss Deployment Strategies
Think about structured deployment plans you’ve orchestrated before. Be ready to discuss how you managed timelines, cleared obstacles, and ensured readiness for implementation. This will demonstrate your ability to lead projects effectively.
✨Identify Expansion Opportunities
During the interview, be prepared to talk about how you’ve identified and capitalised on expansion opportunities in previous roles. This shows that you’re not just focused on immediate tasks but also on long-term growth and value realisation for customers.
