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- Tasks: Lead a team to grow AI business and enhance customer relationships.
- Company: Join Google Cloud, a leader in AI technology and innovation.
- Benefits: Competitive salary, career development, and access to cutting-edge AI tools.
- Why this job: Be at the forefront of the AI revolution and drive real impact.
- Qualifications: 12 years in sales, leadership experience, and AI technology knowledge.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Bachelor's degree or equivalent practical experience.
12 years of experience in a sales role in the enterprise software, cloud or AI space.
Leadership experience within a quota-carrying team, such as people management, team lead, mentorship or coaching.
Experience identifying AI use cases to solve customer issues or selling AI technology to clients.
Preferred qualifications:
- Experience with business management, supporting career development of a sales team and business growth.
- Experience in planning and organizing go-to-market strategies, business programs, and sales activity within the team and territory.
- Experience leveraging knowledge of relevant products, solutions, and market trends, with the problem-solving abilities to analyze sales performance data or market changes, to drive strategic direction.
- Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion.
- Experience with Google Cloud, relevant AI offerings, and selling an AI technology stack.
As an Artificial Intelligence (AI) Sales Specialist Manager, you will lead a team responsible for growing our AI business by building and expanding relationships with new and existing customers. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination of expansion agreements, as well as working with Product teams to help our customers build new products leveraging our AI.
You will ensure your team has the necessary selling skills to demonstrate product functionality and comprehensive overviews of key business use cases, and facilitate business. You will support a positive team culture, while leading with empathy and identifying innovative ways to multiply the impact of the team as a whole to drive overall value for Google Cloud.
Responsibilities:
- Support your team to drive pipelines, manage business cycles from lead generation to customer onboarding, and meet and exceed sales goals.
- Partner cross-functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience.
- Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability.
- Build and maintain relationships to influence long-term strategic direction and be a trusted advisor to your team and their accounts.
- Own Chief Experience Officer relationships with top customers and inspire executives by identifying AI use cases for Google Cloud products and solutions and demonstrating opportunities for transformation.
- Represent your business in forecasts, town halls and meetings; report forecasts and business performance in Salesforce and other tools.
Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud employer: Google Inc.
Contact Detail:
Google Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially Google Cloud and AI offerings. Be ready to discuss how your experience aligns with their needs and how you can drive customer success. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! Whether it’s through mentoring or managing teams, highlight your experience in leading sales initiatives. Share specific examples of how you’ve influenced cross-functional teams to achieve business goals—this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s make some waves in the AI space together!
We think you need these skills to ace Customer Experience Sales Specialist Manager, Gemini Enterprise, Cloud
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 12 years of experience in sales, especially in enterprise software, cloud, or AI. We want to see how you've led teams and driven results, so don’t hold back on those achievements!
Tailor Your Application: Customise your application to reflect the job description. Use keywords from the posting, like 'AI use cases' and 'customer experience', to show us you understand what we're looking for. It’ll make your application stand out!
Be Authentic: Let your personality shine through! We value a positive team culture, so share your leadership style and how you support your team. We want to know how you lead with empathy and drive innovation.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Google Inc.
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and how they apply to customer experience. Be ready to discuss specific use cases where AI can solve customer issues, as this will show your understanding of the technology and its impact.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing sales teams. Think about times when you mentored team members or influenced cross-functional teams to achieve business goals—these stories will resonate well.
✨Understand Google Cloud's Offerings
Familiarise yourself with Google Cloud products and the AI technology stack. Being able to articulate how these solutions can drive customer success will demonstrate your readiness for the role and your ability to be a trusted advisor.
✨Prepare Your Go-To-Market Strategy
Think about how you would develop and own a go-to-market plan for the AI business. Be prepared to discuss strategies for customer growth and retention, as well as how you would manage business cycles from lead generation to onboarding.
