UX Program Manager TEMPLATE in London

The Gemini App UX team is instrumental in building Google's universal assistant that people around the world use to collaborate with generative AI to fuel their imagination, expand their curiosity, and enhance their productivity. We're building innovative ways for people to get things done & enrich their lives. The UX team is comprised of product designers, UX researchers, UX writers, conversation designers, and program managers, a team dedicated to developing the world's useful generative AI experiences.

This is more than a typical program management role. You will be the operational heartbeat of a world-class design, research, and content team working on a flagship, first-of-its-kind product. You will create the systems, drive the strategy, and foster the culture that enables our UX team to do their best work at a pace that matches our ambition. If you are a strategic operator who thrives on bringing order to complexity and amplifying the impact of a creative team, there is no more exciting place to be.

At Google DeepMind, we aim to unlock state-of-the-art artificial intelligence capabilities across Alphabet, creating positive impact and magical product experiences for billions of users. We're a world-leading AI research company, pushing the boundaries of what's possible with artificial intelligence. Our groundbreaking research spans areas like machine learning, neuroscience, and systems engineering, with applications ranging from scientific discovery to creating more helpful and intuitive products. We're committed to developing AI responsibly and ethically, and we foster a collaborative and inclusive environment where brilliant minds come together to tackle some of the world's most challenging problems. Join us and be part of a team that's shaping the future of AI.

As a Senior UX Program Manager, you will be the connective tissue for the Gemini App UX team. You will partner with senior leaders to drive user focus, streamline operations, and elevate the quality of our user experience.

Your core responsibilities will include:

• Architect and Scale Operations: Design, implement, and refine the repeatable processes and frameworks that enable our UX team to deliver bold, high-quality work at lightning speed.
• Drive Cross Functional Alignment: Serve as the central point of contact for UX, orchestrating alignment on priorities, roadmaps, and resource allocation with key partners in Product, Engineering, Research, and Trust & Safety.
• Lead Resource and Capacity Planning: Partner with UX discipline leads to forecast, plan, and allocate team capacity, ensuring we are always focused on the most critical user and business goals.
• Eliminate Blockers and Gaps: Proactively identify and resolve bottlenecks in our processes, tools, and cross-functional communication, empowering the team to focus on impactful design and research.
• Champion Team Health and Culture: Foster a positive, collaborative, and inclusive team culture through well-planned strategic off-sites, workshops, and communication initiatives.
• Own High-Impact Programs: Demonstrate deep ownership in scoping, planning, and delivering complex programs that elevate our UX craft, workflow, and the quality of the end-to-end user experience.

We are looking for a seasoned leader with a passion for user experience, a proven track record of operational excellence, and a relentless curiosity to understand the emerging ways people use generative AI.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 8+ years of experience in Program Management within a UX, design, or product development organization.
• Deep experience working directly with and understanding the needs of UX disciplines (e.g., Interaction Design, UX Research, Content Strategy, UX Engineering).

Preferred Qualifications:

• 10+ years of experience leading complex strategic and operational initiatives for large-scale product teams.
• A proven track record of building and scaling UX operations in a fast-paced, ambiguous, and rapidly evolving environment (such as a startup or a v1 product).
• Mastery of resource planning, and project and data management, with an ability to turn insights into actionable strategies.
• Exceptional communication and interpersonal skills, with the ability to partner effectively with senior leaders and cross-functional teams.
• Experience in environments focused on AI, machine learning, or other emerging technologies is a significant plus.

If you're ready to build the operational backbone for one of the world's most important AI products, we encourage you to apply.